Web Logic Server Administrator Job at Finesse Integrated Technologies

Finesse Integrated Technologies - An Abuja based ICT firm with clients in the public and private sector. We are hiring highly skilled and experienced IT professionals to join our team within the capacity below:

Job Position: Web Logic Server Administrator
Job Location: Abuja
Category: IT & Computer 

Responsibilities

• Manage and monitor Office 365 services infrastructure.
• Responsible for Office 365 support, including trouble-shooting, problem ticket escalations, and end user documentation
• Document changes to the systems using change management best practices.
• Maintain a highly secure system through proper configuration and system access monitoring.
• Assist with the migration of large volumes of data into the cloud platform.
• Troubleshoot and resolve issues with user access to cloud services.
• Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
• Monitor and communicate to stakeholders the performance of the services.
• Ensure service delivery meets the business requirements (based on defined SLAs).
• Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework.
• Champion the adoption of Office 365 services as appropriate for our business.
• Assist with the creation of policies around the proper use of Office 365 services and support.
• Collaborate with other IT staff, including networking, security, and data center operation teams, to facilitate effective issue resolution.

Qualifications

• A University Degree or equivalent in Computer Science, Information Systems, Mathematics, Statistics, Electrical /Electronics Engineering.
• Master’s degree in Computer Science or related technical field. Microsoft Certified Solutions Associates (MCSA) will be an added advantage

Experience:

• Minimum of 5 years of IT experience
• 2+ years of Office 365 (over 1000 users) administration experience.
• 2+ years of Microsoft Windows Server administration experience.
• Office 365 or any other Microsoft certifications a plus.
• Experienced and well versed in all Microsoft environments.
• Deep knowledge of Microsoft Exchange and its interaction with Active Directory.
• Knowledge of Office 365 Teams/Groups/Video/Delve/Power BI.
• Supporting Skype for Business and troubleshooting call quality issues.
• Experience managing directory sync into Azure AD.
• Supporting the sync and sharing of large volumes of data with OneDrive.

Salary
Negotiable.