Administrative Assistant (Technical) Job at Willers Solutions Limited

Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.

We are recruiting to fill the position below:

Job Position: Administrative Assistant (Technical)

Job Location: Ikeja, Lagos

Job Description

  • The administrative assistant, will help manage and coordinate the affairs of the aftersales department together with the Head, Aftersales.
  • While the Head, Aftersales coordinates operations, the administrative assistant organizes technical team compliance to standard operating procedures and liaises with customers to ensure efficiency in the team.

Responsibilities

  • Be the first point of access to customers by receiving customer requests/complaints through the aftersales email or phone calls.
  • Review reports and invoices from the technician
  • Organize and coordinate technician’s schedules with the approval of the Head, Aftersales
  • Handle and approve travel arrangements, departmental procurements, maintenance of gadgets and other admin related functions in the department.
  • Liaise with the company’s administrative officer to communicate and implement company policies in the admin department.
  • Work in collaboration with the customer service department to achieve synergy and ensure efficiency in operations.

Qualifications

  • ND, HND / B.Sc qualification.
  • 1-2 years experience in Admin/Customer Service role
  • Strong interpersonal communication skills
  • Experience with using office suites as well as google suites
  • Technical experience is an added advantage.

Method of Application
Interested and qualified candidates should send their CV to: lizzy.bika@willerssolutions.com using the Job position as the subject of the email.