BILLING SPECIALIST (APPLICATION SOFTWARE)

VACANCY

POSITION: BILLING SPECIALIST (APPLICATION SOFTWARE)

Qualification: - Graduate/Post Graduate
Experience: - minimum 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.
Functional Area: IT Software - Application Programming, Operations & Maintenance Role
Category: Operations , Automation , Telecom Billing Domain
Role: Billing-Support Engineer.
Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE

JOB DESCRIPTION
Billing –Support –Engineer - Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
1) Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing - Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH. - Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
2) Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting. - Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
3) Analysis of Events / Renewals/ Service/System in error, provide work around solutions
4) Overall knowledge of the E2Eapplication, systems & solution for their application suite.
5) Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
6) Accountable for meeting & improving SLA & KPIs for their application suite.
7) Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
8) Support on work allocation (shifts, rotas)
9) Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Qualified candidates should forward their CVs to loracherecruitment@gmail.com@gmail.com, using the position as the subject of the mail.