CHIEF OPERATING OFFICER

JOB SUMMARY

Our client, a Power Distribution company in Lagos is currently seeking the services of a “ Chief Operating Officer (COO)”  to support the MD & CEO as his/her most trusted lieutenant in driving the organization’s vision, mission & values, and to set direction and achieve results for short & long term success of the organization in the eyes of all its stakeholders.

JOB RESPONSIBILITIES 

• To review progress on set objectives, plans, KPIs on monthly/quarterly basis, to support top management in removal of bottlenecks, and carry out necessary course corrections as necessitated.
• To support the regulatory chief in policy advocacy, as needed on case to case basis and towards a better relationship management with regulators, government agencies and top line customers, etc.
• To engage effectively towards setting & improving systems & processes – including IT- enabled systems, automation, technological interventions, etc. necessary for the short & long term success of the organization.
• To resolve inter-departmental issues/conflicts so as to expedite decision making & execution on key action plans of the organization towards improved profitability.
• To propose and convince the Board on vital actions needed for organizational success.
• To participate in various community, customers’ and employees’ engagement forums as & when needed towards understanding their needs/expectations, creation of a world class work culture, motivation, knowledge sharing, dissemination of company’s achievements & future plans, etc.
• To participate in various other activities that would be critical (strategic or/and tactical) for this role from time to time.
• To guide & mentor various Chiefs – especially the CTO and CCO – towards development & deployment of suitable systems & processes satisfaction towards customer.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

• An MBA in Electrical Engineering is required  
• Minimum of 20 years’ experience in multiple functions of a utility or a service industry where operational excellence and technological innovations are key core competencies.

COMPETENCIES:

This ideal candidate must possess the following;

• Versatile at being both result/business-focused and people-oriented.
• A very high business acumen
• Ability to effectively communicate with Board and Senior Management.
• Ideal candidate possess empathy, fairness and good judgement on people/customer issues.
• Strong organizational and team-building skills
• Analytical and problem-solving skills
• Planning and time Management
• Effective communication and human relations skills
• Strong program management skills
• Proven ability to influence others, build consensus, and resolve conflicts