Client Service Manager Recruitment at Owlman PRS

Owlman PRS is a Management Consultancy with the goal to enhance SME profitability in Nigeria through strategic Human Resources services. We offer Recruitment; Training and Development; Performance Management; Organisational Development; HR Policy Formulation; and Corporate Culture Development and Image Management services.

We are recruiting to fill the position below:

Job Position: Client Service Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Supervise the day-to-day activities on client’s businesses ensuring that quality standards are attained at every interface, protecting the brand/company name as well as the agency’s interests.
• Ensure that day-to-day contact is maintained with Account Executives; ensure that advice and counsel is given to them on daily basis with respect to tasks execution; and that the agency is constantly taking the initiative.
• Prepare and update a profile for the brand (s) assigned to you [a formal statement of the marketing background, client’s objectives and fundamental strategies].
• Ensure that the selling of creative, media or research recommendations to clients is professionally and effectively carried out.
• Regularly research and assess available data concerning the assigned clients’ brands and suggest ways to create more values for both the client and the Agency.
• Regular communication and liaison with client contacts
• Organize and maintain a world-class client feedback system
• Generate accurate reports and status notifications of businesses and account statements to be reviewed on a daily to monthly basis
• Professionally, maintain a world-class Client Relationship Management & Meetings
• Pitching fresh and innovative ideas to clients
• Completing projects to an agreed schedule budget
• Teamwork (Provide collaborative efforts to team members and other staff
• Ensure relationships with all colleagues and Heads of department are harmonious and productive).

Requirements

• Candidates should possess a B.Sc Degree with 3 - 6 years of relevant work experience.

Salary
N200,000 - N400,000 Monthly.