Customer Care Agent Job at Krystal Digital Solutions Limited

Krystal Digital Network Solutions Limited - Our focus is on providing modern IT solutions to improve and simplify complex business processes. We are a collection of highly experienced Technology Consultants, Application Developers, Technical Leads, Trainee Faculties, User Experience professionals, and Project Managers. Our unequalled strategy is in delivery of our service using globally acceptable application development standards and project management methodologies and processes. 

We are recruiting to fill the position below:

Job Position: Customer Care Agent
Job Location: Lagos
Nature of Job: Shift (8 hours shift)

Job Description 
The Customer Care Agent is expected to carry out the following functions:

  • Handle phone calls/treat complaints with an online chat application.
  • Resolve queries and communicate with clients via emails.