Customer Care Representative Job at Ringo Telecommunications Limited

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004. A brand that offers high-quality and differentiated solutions to customers in the mobile telecommunications industry. We are positioned as a value-for-money brand that provides a wide range of mobile communication tools, solutions, and services in a synergistic manner.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Isolo, Lagos
Employment Type: Full-time

Job Description


  • Listen to customers’ concerns, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Refer issues and questions to managers if necessary
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Recommend possible products to meet the customers’ needs
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess an additional qualification on SSCE.
  • Personable and attentive
  • Strong interpersonal skills
  • Knowledge of applicable products and markets.
  • Male candidate preferred for gender balance.
  • Strong verbal communicator
  • Familiar with the software used to connect with customers and gather their information
  • Candidates most reside around Isolo and its environs.

Salary
N50,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Position and Location as the subject of the mail.