Customer Service Representative Job at GUO Transport Company Limited
GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Locations: Lekki Phase I and Ejigbo - Lagos
Employment Type: Part-time
Role / Responsibilities
- Process customer requests, parcel registration/collections and keep updated customer records
- Provide accurate, valid and complete information to customers
- Resolve customer complaints via phone calls and emails
- Escalate all exceptions for resolution
- Manage and track inbound and outbound items on a daily basis.
Requirements
- Candidates should possess a Bachelor's Degree / HND / OND qualification
- 0 - 2 years of relevant experience
- Fluent in written and spoken English
- Proficiency in Microsoft Office.
- Applicants should be resident in Ejigbo or Lekki Phase One.
Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job position as the subject of the email.
Similar Jobs
- Call Center Agent Job at MacTay Consulting
- Customer Service Specialist Job at BrainShare Technologies
- Customer Relationship Executive (BPE) Job at Simon Page College of Marketing
- Cashier / Visa Assistant Job at U.S Embassy
- Event Hostess Job at KadMap Systems Limited
- Cashier and Lobby Host or Waiter / Waitress Job at Sunic Foods Limited
- Airport Check-in Customer Service Officer Job at MalaikAir
- Call Center Agent (Loan Collection Officer) Job at Berylspring Limited
- Job Openings at Moove
- Customer Success Executive Job at Moove