Desktop/System Support Engineer Job at PPC Limited

PPC Limited - With over 20 years track record of delivering turnkey engineering solutions across 5 business sectors - Telecommunications, Energy, Health, Transport and Building Management Systems, PPC (formerly Philips Projects Centre) is a Systems Engineering and Integration Company whose activities are primarily geared towards providing specialized integrated solutions. PPC started business in 1991 as Philips Projects Centre, an affiliate of Philips Electronics N.V. of the Netherlands.

We are recruiting to fill the position below:

Job Position: Desktop/System Support Engineer
Job Location:
 Victoria Island, Lagos

Job Tasks
As a member of the Systems Engineering Team in the desktop/system support unit, you will be expected to perform the following function:

  • Manage and monitor all installed systems and infrastructure including printers & photocopiers
  • Provide supports for network users
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Setup and manage the messaging and collaborating system for enterprise use
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developersvendors to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Provide 2nd level support for Microsoft Exchange users
  • Liaise with vendors and other IT personnel for problem resolution

Job Requirements

  • Degree in Electronics/Electrical Engineering or any related field
  • Certificate in Networking (Cisco CCNA, CCNP etc), Microsoft Certification (MCITP) etc
  • Hands-on experience in computer systems installation, maintenance and troubleshooting
  • Hands-on experience in managing active directory domain services
  • Hands-on experience on various Microsoft Windows operating systems
  • Hands-on experience in managing Microsoft exchange servers
  • At least 2 years related experience
  • Good knowledge of data network
  • Excellent written, presentation and interpersonal communication skills
  • Strong analytical and presentation skills with attention to detail
  • Excellent team working skills
  • Ability to work with minimal supervision
  • Ability to juggle conflicting priorities and multi-task
  • Ability to deliver tasks with a very tight deadline.