Front Desk Officer Job at PPC Limited

At PPC Limited, we turn ideas into solutions and help businesses to create and implement exceptional user experience. We are specialized systems integrator.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Purpose

• Coordinate front-desk activities, including distributing correspondence, redirecting phone calls and offering administrative support across the organization.

Job Responsibilities
Key Result Area 1- Customer Service:

• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Key Result Area 2 - Administration:

• Maintain log books, including sign-in/out logs, front desk expenditures, and calls received
• Receive and distribute all mails and pick up packages
• Provided back office support to other departments when required.
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Key Result Area 1- Customer Service:

• Call management
• Enquiry management

Key Result Area 2 - Administration:

• Record keeping and files
• Office expenses.

Job Specifications

• Education: Bachelor’s Degree.
• Experience: 0 - 2 years.

Key Competencies Requirements:
Technical:

• MS office suite.

Behavioral:

• Interpersonal skills.
• Multitasking.
• Time management.
• Ability to work with minimal supervision

Method of Application
Interested and qualified candidates should send their CV to: careers@ppcng.com using the Job position as the subject of the mail.