NYSC Communications & Customer Service Officer Recruitment at a reputable company

A Technology driven Logistics company located in Lagos State is currently recruiting suitably qualified candidates to fill the position below:

Job Position: NYSC Communications & Customer Service Officer
Job  Location:
 Lagos

Description

  • A Technology driven Logistics company located in Lagos is currently seeking for Batch 'C' 2019 NYSC Corp members posted to Lagos as Communications & Customer Service Officers.

Job Functions

  • To track and monitor activities and ensure services adhere to company requirements
  • To provide prompt response to issues and resolve/escalate as required
  • To coordinate and plan schedules to maintain high level of efficiency
  • To prepare daily / weekly/ monthly logs and reports and submit within required timelines
  • To train field staff on service requirements and guidelines in line with and company standards
  • To solicit feedback from customers on the services provided
  • To research, maintain product knowledge and be familiar with current promotions / new developments in the industry

Requirements

  • NYSC 2019 Batch 'C' Corp member
  • B.Sc in any discipline
  • Must be able to converse fluently in "Hausa" and English
  • Must be able to communicate well with people at all levels.
  • Must be able to prioritise duties.
  • Must be a team player
  • Must be able to work unsupervised in a busy environment
  • Must have excellent customer service skills
  • Must be professional confident, patient, friendly, sociable, reliable and self-motivated.

How to Apply
Interested and qualified candidates should send their CV to: podngrecruitment@gmail.com using the Job Title as the subject of the mail.