Receptionist Job at Alan & Grant

Alan & Grant - Our client in the Hospitality industry seek to employ suitably qualified candidates to fill the position below: 

Job Position: Receptionist
Job Location: Lagos
Zip/Postal Code: 234

Job Duties

• Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Post receipts and invoices into customer accounts on POS and accounting software.
• Maintains hotel rooms occupancy charts.
• Maintains the membership files & records.
• Takes customers food, drinks and events orders.

Requirements

• Prior Experience in Customer Service and similar roles
• Problems solving skills and experienced in relating with Expatriates.
• Must have Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Handling Pressure & Basic Numeracy skills.
• Work Experience: 1-3 years.