Regional Technical Officer job at IPI Powertech

IPI PowerTech, is a member of the IPT PowerTech group of companies that delivers specialized solutions to the power, industrial and telecom sectors in Africa, the Middle East and neighboring countries. Since our inception in 1993, we have grown into a leading power solutions company, combining power expertise with telecom infrastructure specialization.

We are recruiting to fill the position below:

Job Position: Regional Technical Officer
Job Location: Lagos
Employment Type: Permanent

Responsibilities

• The RTO will supervise all the teams in the region with the help of the Field Operation Manager to ensure proper site maintenance is done and availability is optimized according to the SLA
• Supervise the passive maintenance and overall site operations in the region.
• Supervises spares parts collection, storage and distribution and tracking among teams.
• Monitor diesel distribution and consumption.
• Team planning and site dimensioning, resource allocation, Spot Check Analysis.
• Trouble Ticket Report, Site failure root cause analysis, preventive re-occurrence plan.
• Weekly customer review meetings, reports and presentations, Performance Metrics (MTTR, Failure rate, Fault counts, Network Availability).
• Team and Staff management in line with HR policies.
• Power analysis, load requirement and calculations.
• Monthly Vendor’s PFI, Cost control and analysis, implementing cost- saving actions.
• Ensure high quality of service including high maintenance standard, sites janitorial, Logbook updates, and schedules are adhered to.
• Ensure 99.99% of power availability in the region.
• Ensure customer satisfaction. This includes support to customers complain and ensuring that customers are satisfied.

Requirements

• First degree in Electrical or Mechanical Engineering.
• Professional qualification in Project Management.
• At least six (6) years experience in the telecoms industry.
• Supervisory capacity experience.
• Good relationship and interpersonal skill
• Technically sound.
• Excellent excel proficiency.
• Strong analytical and problem solving skills.