Technical Support Officer / Trainer Job at TERAWORK

Terawork - Our client, a Health Tech Organization, is recruiting competent professionals to handle a collections project in the position below:

Job Position: Technical Support Officer / Trainer

Job Location: Ekiti
Employment Type: Temporary

Job Summary

• The ideal professional will be overseeing Deployment and maintenance of EMR to our client in the locations as well as manage frontline communication with the client and provide prompt and accurate feedback to both the internal team and clients.

Requirements

• Minimum of B.Sc / HND in Computer Science or related courses.
• Minimum of 2 years experience as a Technical Support Officer / Trainer.
• Experience in a Health facility is an advantage
• Proven experience as technical trainer
• Proficient in the use of Microsoft Office
• Detail-oriented and strong problem-solving skills.
• Ability to work with documented processes.
• Strong accountability and collaborative skills with a high degree of ethical standards and integrity.
• Very good decision making, negotiation and conflict resolution skills.

Required Skills:

• Excel, Data Analysis
• Understanding of clinical processes
• Knowledge of modern training techniques.