Ticketing Officer Job at God is Good Motors (GIGM)

God is Good Motors (GIGM) - Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.

We are recruiting to fill the position below:

Job Position: Ticketing Officer 
Job Locations: Warri-Delta, Akpakpava-Edo

Details

• Sell bus ticket at GIGM.com terminals to walk in guests.
• Make and/or change travel reservation(s) for guests using the online booking system.
• Create and maintain guest reservations records.
• Resolve service issues via phone, email and in person
• Serve guests by providing service information related to travel schedule, fare and payment.
• Announce arrival and departure information using the public address system.
• Assist in guest luggage check in.
• Ensure customer complaints and emergency concerns are escalated to the appropriate quarters.
• Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
• Promote the online booking, app downloads and other products and services of the company to customers.

Method of Application
Interested and qualified candidates should forward their CV to: jobs@thegiggroupng.com using the "Job Title" as the subject of the email.