Workforce Verbal Reasoning Past Questions and Answers


A good salesperson should always learn something about the company, and even the individuals, behind the product he or she is selling. Confidence in a product depends in part on confidence in the integrity, competence, and commitment of those who manufacture and distribute that product. Salespeople should therefore familiarise themselves with the principal
personalities behind a company, gaining an understanding of its personnel structure and the functions, duties, and experience of key individuals within the business. It is also useful to know something of the history and development of the company, as well as being aware of its present reputation, and to be familiar with the company's particular practices and policies. As well as providing a more thorough knowledge of the product, this information can help to form the basis of an effective sales pitch.


66)

Knowledge of a company's reputation is not useful for salespeople.

Answer: B


Explanation:

False – in direct contradiction to the statement above, the passage states, “It is also useful to know something of the history and development of the company, as well as being aware of its present reputation.”

An effective PR campaign requires precise, clear communication between the client and PR officer. The client should disclose detailed information to the PR officer, including the company's history, goals, and current business plan. It is especially important to disclose any potentially problematic issues. The company should be prepared to dedicate the necessary time and resources of its senior management, as well as sufficient finances, to the campaign. The perfect PR message will be consistent, with each new approach reinforcing the key objectives of the company. If new developments do arise, the PR officer should be fully briefed as soon as possible. It is essential to keep to a clear schedule, leaving adequate time available for approval of copy. Seizing opportunities when they arise is key to the success of the
campaign.


67)

It is recommended to wait before taking advantage of any new opportunities, to make certain they would be of benefit to the campaign.

Answer: B


Explanation:

False – The passage states: “Seizing opportunities when they arise is key to the success of the campaign.”
68)

Not disclosing a full company history to the PR officer will result in a failed campaign.

Answer: C


Explanation:

Cannot say – while the passage states that disclosure of company history is important (“The client should disclose detailed information to the PR officer, including the company's history”) it is not explicitly stated anywhere that failing to
do this will directly and by itself result in the failure of the PR campaign. However, neither is it stated that failure will not result from no disclosure, so any definite answer to this question would rely on inferences which are not directly confirmed by the passage.
69)

The best approach to PR is to be flexible, regularly changing the company's goals to keep the public interested.


Answer: B


Explanation:

False – while accepting that changes in approach are sometimes necessary (“If new developments do arise...”) the passage states that: “The perfect PR message will be consistent, with each new approach reinforcing the key objectives of the company.”
70)

During the Second World War, about 375,000 civilians died in the United States and about 408,000 members of the United States armed forces died overseas. On the basis the those figures, it can be concluded that it was not much more dangerous to be overseas in the armed forces during the Second World War than it was to stay at home as a civilian.  

Which of the following would reveal most clearly the absurdity of the conclusion drawn above?

D is the best answer
Concluding from the similar numbers of deaths in two groups that the relative danger of death was similar for both groups is absurd if, as here, one group was far smaller. D exposes this absurdity by pointing out the need to compare death rates of the two groups, which would reveal the higher death rate for the smaller group. Therefore, D is the best answer. Since the conclusion acknowledges the difference between the number of civilian and armed forces deaths, expressing this difference as a percentage, as suggested by B, is beside the point. A is inappropriate because it simply adds a third group to the two being compared. Because cause of death in not at issue, C and E are irrelevant.

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