Workforce Verbal Reasoning Past Questions and Answers


Well-regulated, ethical practices should always be an area of primary concern for any business. In an environment where multinational conglomerates predominate, owners of small businesses may feel anonymous enough to become flexible about their code of ethics. However, the increasingly inescapable attention of the media allows an unprecedented number of individuals to access news and information with greater speed than ever before – unethical practices can become a matter of public knowledge overnight, with devastating consequences. Codes of ethical practice should apply not only to clients, but to employees, who are just as able to draw inappropriate behaviour on the part of their employers to the public's attention. In today's society, businesses of any size must be able to demonstrate transparency and accountability in their dealings with employees, clients, and the public alike.


86)

Unethical practices are only a problem if the public becomes aware of them.

Answer: C


Explanation:

Cannot say – the passage states that “the increasingly inescapable attention of the media” means that “unethical practices can become a matter of public knowledge overnight, with devastating consequences.” It does not however make any explicit reference to the consequences of unethical practices which do not come to the public attention.

For ambitious employees, a good relationship with their immediate boss is crucial. A bad relationship can lead to missed opportunities for promotion, and even damage professional reputations. A boss who possesses a thorough understanding of the company's future direction and ultimate goals is the person best equipped to help an employee achieve success.
Communication is key. It is important to understand a boss’s personal goals and priorities within the company, as well as their individual management approach. Clarifying instructions, anticipating needs, requesting feedback, and accepting criticism gracefully all help to build a solid working relationship. On the other hand, artificial flattery or excessive deference are tactics unlikely to impress if promotion is the goal – a good employee should demonstrate the potential to be an equally effective boss.


87)

Flattering the boss can be an effective approach for an employee seeking promotion.

Answer: C


Explanation:

Cannot say - the passage states “artificial flattery [is] unlikely to impress if promotion is the goal”, but makes no comment about the effect of sincere flattery. So that tells us about artificial flattery and that it is unlikely to impress. Regarding flattery in general, the passage does not state that flattery can or cannot be an effective approach for seeking promotion, so we cannot say if this is true or false.
88)

A bad relationship with a boss can lead to missed opportunities, but does not risk an employee's reputation.

Answer: B


Explanation:

False – the passage states, “A bad relationship [with an employer] can...damage professional reputations.” The statement is therefore incorrect.
89)

Employees must reject criticism to build a good working relationship with their boss.

Answer: B


Explanation:

False – the passage explicitly states the opposite, that “accepting criticism gracefully [helps to] build a solid working relationship.”
90)

Toughened hiring standards have not been the primary cause of the present staffing shortage in public schools. The shortage of teachers is primarily caused by the fact that in recent years teachers have not experienced any improvements in working conditions and their salaries have not kept pace with salaries in other professions.

Which of the following, if true, would most support the claims above?

D is the best answer
The passage rejects one explanation of the shortage of teachers-that it results from toughened hiring standards-and advances an alternative-that it results from deficiencies in pay and working conditions. D provides corroborative evidence for the latter explanation by suggesting that, for many former teachers, poor pay and working conditions were reasons for their quitting the profession. Therefore, D is the best answer. A, C and E provide evidence that tends to implicate new hiring standards in the staffing shortage, and thus support the explanation that the passage rejects. B describes what may be a result of the new hiring standards, but itprovides no evidence favoring one explanation of the staffing shortage over the other.

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