Administrative Assistant (Locum) Job at Primary Family Clinic
Primary Family Clinic is recruiting suitable candidates to fill the position below:
Job Position: Administrative Assistant (Locum)
Job Location: Port Harcourt, Rivers
Employment Type: Contract
Job Summary
- The administrative assistant will serve as a friendly face for Reliance Family Clinics in Port Harcourt, a clinic that strives to treat every patient as a VIP.
- The successful candidate will be friendly, engaging, and helpful with strong communication skills.
Job Description
- Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
- Triage patients in need of medical assistance and alert medical staff.
- Organize transportation as needed by the medical and non-medical team.
- Demonstrate effective telephone and email communication techniques/etiquette.
- Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently.
- Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keepingetc.
- Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails.
- Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems.
- Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting.
- Selected person is required to work on a shift basis within a 21 work day schedule
Job Requirements
- Minimum of Tertiary Education in a related field.
- 1 - 2 years of work experience.
- Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus.
- Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook and popular social media platforms including Facebook, Instagram, and WhatsApp.
- Highly organized, detail-oriented, self-directed, and goal-driven.
- Experience with bookkeeping and basic accounting processes is a plus.
- Excellent problem solving, conflict resolution, and customer service skills.
- Excellent verbal and written communication skills.
- Ability to exhibit key traits of professionalism including honesty, trustworthiness, timeliness, and politeness.
- Understanding of key principles of patient safety, confidentiality, and customer service within the health care context.
- Friendly, engaging personality and demeanour.
Benefits
- Fantastic work culture
- Great work-life balance.
Method of Application
Interested and qualified candidates should send their CV to: tailorishvibes@gmail.com using the Job Position as the subject of the mail.
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