Administrative Assistant (Locum) Job at Primary Family Clinic

Primary Family Clinic is recruiting suitable candidates to fill the position below:

Job Position: Administrative Assistant (Locum)

Job Location: Port Harcourt, Rivers
Employment Type: Contract

Job Summary

  • The administrative assistant will serve as a friendly face for Reliance Family Clinics in Port Harcourt, a clinic that strives to treat every patient as a VIP.
  • The successful candidate will be friendly, engaging, and helpful with strong communication skills.

Job Description


  • Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
  • Triage patients in need of medical assistance and alert medical staff.
  • Organize transportation as needed by the medical and non-medical team.
  • Demonstrate effective telephone and email communication techniques/etiquette.
  • Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently.
  • Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keepingetc.
  • Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails.
  • Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems.
  • Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting.
  • Selected person is required to work on a shift basis within a 21 work day schedule

Job Requirements

  • Minimum of Tertiary Education in a related field.
  • 1 - 2 years of work experience.
  • Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus.
  • Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook and popular social media platforms including Facebook, Instagram, and WhatsApp.
  • Highly organized, detail-oriented, self-directed, and goal-driven.
  • Experience with bookkeeping and basic accounting processes is a plus.
  • Excellent problem solving, conflict resolution, and customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to exhibit key traits of professionalism including honesty, trustworthiness, timeliness, and politeness.
  • Understanding of key principles of patient safety, confidentiality, and customer service within the health care context.
  • Friendly, engaging personality and demeanour.

Benefits

  • Fantastic work culture
  • Great work-life balance.

Method of Application
Interested and qualified candidates should send their CV to: tailorishvibes@gmail.com using the Job Position as the subject of the mail.