Administrative Associate (Locum) Job at Primary Family Clinic

Job Position: Administrative Associate (Locum)

Job Location: Port Harcourt, Rivers
Employment Type: Contract

Job Summary

• The administrative assistant will serve as a friendly face for Reliance Family Clinics in Port Harcourt, a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

Job Description

• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff.
• Organize transportation as needed by the medical and non-medical team.
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems.
• Demonstrate effective telephone and email communication techniques/etiquette.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keepingetc.
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails.
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently.
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting.

Job Requirements

• Minimum of Tertiary Education in a related field.
• 1 - 2 years of work experience.
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus.
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook and popular social media platforms including Facebook, Instagram, and WhatsApp.
• Highly organized, detail-oriented, self-directed, and goal-driven.
• Experience with bookkeeping and basic accounting processes is a plus.
• Excellent problem solving, conflict resolution, and customer service skills.
• Excellent verbal and written communication skills.
• Ability to exhibit key traits of professionalism including honesty, trustworthiness, timeliness, and politeness.
• Understanding of key principles of patient safety, confidentiality, and customer service within the health care context.
• Friendly, engaging personality and demeanour.

Benefits

• Free office lunch
• Fantastic work culture
• Great work-life balance.

Method of Application
Interested and qualified candidates should send their CV to: tailorishvibes@gmail.com using the Job Position as the subject of the mail.