Associate Manager, RFC Job at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Position: Associate Manager, RFC

Job Location: Lagos, Nigeria
Job type: Full time
Category: Clinical Services

Description

• Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.
• By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
• We are looking to engage a data-savvy operations genius, as a Operations Manager who will lead efforts to delight and exceed expectations of our patients in all our facilities.

Responsibilities

• Design and implement data collection processes that will inform continuous improvement of operational model
• Utilize data insights to implement operational strategy that optimizes organizational technology, capacity and personnel.
• Create policies, trainings and resources that clearly define and optimize key business processes to allow efficient replication across multiple locations.
• Collaborate with engineering and product teams to implement technological interventions that improve staff efficiency and performance.
• Prepare a business and financial plan that incorporates basic accounting principles to evaluate current or proposed health care products or services.
• Minimize losses due to inappropriate billing, collections and pilferage.

Requirements

• Candidates should possess a B.Sc/HND in a related field
• 3-5 years of operations / admin experience operations in the service sector.
• Ability to ensure all operations are carried on in an appropriate, cost-effective way.
• Must be able to improve operational management systems, processes and best practices.
• Must be able to purchase materials, plan inventory and oversee warehouse efficiency.
• Experience working with accounting / finance team for effective collection, budgeting and forecast purposes.

Benefits
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Competitive Salary and Benefits: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance: Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave: Take the time you need when you need it—no limits, no questions.
• Meaningful Impact: Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture:Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities:Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance:We provide an allowance to support your ongoing professional growth and skill enhancement.

Note: This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.