Back Office Engineer Job at Telinno Consulting Limited

Telinno Consulting Limited is an indigenous telecommunications servicing company operating in Africa with Head Quarters in Lagos since 2007. We specialize in providing E2E (Design, Roll Out, Management and performance improvement) solutions to enable our clients offer best in class services to its customers while maximizing return on its network infrastructure investment. We achieved this in partnership with MTN, Ceragon Networks, LM Ericsson, Alcatel Lucent (ALU), NOKIA Group, ZTE Technologies, ASCOM, NEC Engineering and True Position, among Others. At Telinno, our people are innovative, passionate and curious. We have a team that is broad and deep in their knowledge & skills. Our service portfolio and knowledge gained from the accomplished projects including the existing have positioned the company as a market leader in the network consulting services arena.

We are recruiting to fill the position below:

Job Position: Back Office Engineer (Post Processor)

Job Location: Lagos
Employment Type: Full-time

Job Description

• Work cross-functionally with the Field teams, the Back office teams and client teams.
• Provide first line support and troubleshooting to Field Teams.
• Assign, manage and control Field Engineers to collect field data for analyses, design and customer reports.
• Responsible for agreeing data collection scope, including scenarios, output requirements and formats with clients.
• Responsible for template design / validation of customer templates.
• Responsible for sharing agreed scope, templates and other deliverables with team members, to ensure that quality requirements for all field operations and customer acceptance criteria are well understood.
• Execute detailed analyses of field data to prepare reports and recommendations, satisfying agreed project scope.
• Must maintain progressive, up-to-date knowledge of latest relevant features, tools and technologies and be able to communicate same to field teams.
• Support Team Lead in developing policies, procedures and standards for consistent performance across the network.
• Provide relevant inputs to Team Lead and Project Manager for efficient planning and execution of projects.
• Attend customer meetings and make presentations as applicable.

Requirements

• HND qualification.
• 4 - 10 years Experience.

Salary
N100,000 - N150,000 / month.

Method of Application
Interested and qualified candidates should send their Resume to: careers.ng@telinno-consulting.com using the Job Title as subject of the