Collection Reconciliation Officer Job at NEAT Microcredit

NEAT Microcredit is a microfinance institution based in Kaduna, Nigeria, dedicated to empowering individuals and small businesses by providing tailored financial solutions. With a mission to foster financial inclusion, NEAT Microcredit offers accessible credit facilities, savings products, and other financial services aimed at supporting economic growth and enhancing livelihoods in underserved communities.

The institution currently operates across twelve branches, reaching clients in Kaduna, Abuja, and Kwara states, with a particular focus on providing ethical and interest-free financing options in alignment with local needs. NEAT Microcredit is committed to responsible lending, promoting financial literacy, and supporting sustainable development by helping small-scale entrepreneurs, especially women, to grow their businesses and achieve financial independence.

We are recruiting to fill the position below:

Job Position: Collection Reconciliation Officer

Job Location: Kaduna
Employment Type: Full-time

Position Overview

• The Collection Reconciliation Officer will be responsible for monitoring customer collections, reconciling transactions, and maintaining accurate records of all repayments.
• The ideal candidate will have a solid understanding of financial reconciliations, expertise in QuickBooks, and a commitment to upholding data integrity in the collection process.

Key Responsibilities
Collections Monitoring and Reconciliation:

• Track customer repayments across NEAT Microcredit’s branches and ensure they are recorded accurately in QuickBooks.
• Reconcile collections daily, weekly, and monthly to identify discrepancies and ensure data accuracy.

Bank and Account Reconciliation:

• Conduct bank reconciliations to confirm customer payments are deposited and accounted for correctly.
• Resolve discrepancies between records and bank statements promptly.

Customer Account Management:

• Update and maintain accurate customer account details, including payment status and outstanding balances.
• Liaise with branch officers to verify payment records and clarify discrepancies.

Reporting and Analysis:

• Prepare regular reconciliation reports to provide insights into collection trends and overdue payments.
• Assist in analyzing collection data and contribute to strategies for improving collection rates.

Documentation and Compliance:

• Maintain organized documentation of all reconciliations and collection records.
• Ensure compliance with company policies and relevant regulatory requirements regarding collections.

Qualifications

• Bachelor’s Degree in Accounting, Finance, or a related field.
• 2+ years of experience in a reconciliation, finance, or collections role, ideally in a microfinance or financial services setting.
• Proficiency in QuickBooks and Microsoft Excel.
• Strong understanding of financial reconciliation principles and attention to detail.
• Excellent organizational and problem-solving skills, with the ability to handle discrepancies independently.
• Ability to communicate effectively and work collaboratively with team members across multiple branches.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: career@neatmicrocredit.com.ng using the Job Position as the subject of the mail.