Customer Care Representative Job at Firstfruit Housing Limited

Firstfruit Housing Limited is a real estate development and investment company with focus on excellent customer services and innovations driven by our young, exceptional and visionary team.

We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Abuja
Employment Type: Full-time

Role Description

• This is a full-time on-site role for a Customer Service Representative located in Abuja.
• The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients, answering phone calls, responding to emails, and resolving customer inquiries and concerns in a timely and efficient manner.
• The Customer Service Representative will also be responsible for maintaining accurate records of customer interactions and transactions.

Qualifications

• Bachelor's Degree in Business Administration, Communication, or related field
• Customer Service Representatives, Customer Support, Customer Satisfaction, Customer Service, and Customer Experience skills
• Strong problem-solving and conflict-resolution skills
• Ability to work in a team environment as well as independently
• Excellent communication and interpersonal skills
• Ability to handle a high volume of calls and emails in a fast-paced environment
• Proficiency in Microsoft Office
• Experience in the real estate industry is a plus.

Method of Application
Interested and qualified candidates should send their CV to: info@firstfruithousing.com using the Job Position as the subject of the mail.