Customer Service Lead Job at Premium Human Resources Solution Limited

Premium Human Resources Solution - Our client, a reputable and fast-growing AgriTech–FinTech company in Ado-Ekiti, Ekiti State, is recruiting to fill the position below:

Job Position: Customer Service Lead

Job Location: Ado-Ekiti - Ekiti
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and experienced Customer Service Lead to manage and enhance our customer support operations in Agrospace Agritech Fintech.
• The ideal candidate will oversee customer interactions, ensure service excellence, and contribute tobuilding trust and loyalty among our clients, including smallholder farmers. agri-businesses, and financial partners.
• The role involves developing strategies to improve customer satisfaction, leading a team of support staff, and using digital tools to deliver seamless customer experiences tailored to the needs of the agricultural and financial sectors.

Requirements

• Qualification: OND / HND / BSc in Business Administration, Agriculture, Finance, or a related field.
• Experience:1-2 years of experience in customer service.

Compensation
N83,000 - N102,000 + HMO, pension, and other benefits.

Note: Read instructions carefully!.