CUSTOMER SERVICE REPRESENTATIVE

Job Summary

Herbalifeball Limited is seeking a proactive and results-driven Customer Service Representative with strong knowledge of sales, business development, planning, and strategy in our branches across Lagos. The ideal candidate will handle customer support while actively contributing to sales growth and business expansion. 

Key Responsibilities

• Handle customer inquiries, complaints, and feedback professionally via phone, email, and in person

• Build and maintain strong customer relationships

• Promote company products and services to existing and potential customers

  
  

• Support sales activities and help achieve sales targets

• Assist in business development planning and implementation of growth strategies

• Identify new market opportunities and customer needs

• Maintain accurate customer records and sales reports

• Collaborate with management to improve customer experience and sales performance

• Support the development and implementation of business growth strategies

• Assist management in business planning, market research, and sales forecasting

• Identify new business opportunities, markets, and partnerships

• Contribute ideas for improving sales performance and customer retention

• Participate in planning and execution of marketing and promotional activities

• Monitor customer trends and provide feedback for strategic decision-making

• Maintain proper documentation of customer interactions, sales leads, and reports

• Work closely with the sales and management team to achieve company targets

• Carry out other customer service and business development duties as assigned

Requirements & Qualifications

• Proven experience in customer service, sales, or business development

• Strong understanding of sales strategies and business planning

• Excellent communication and interpersonal skills

• Ability to multitask and work in a fast-paced environment

• Customer-focused with a problem-solving mindset

• Basic computer skills (CRM systems and MS Office are an advantage)

• Self-motivated, goal-oriented, and team-oriented

Requirements

How to Apply:
Interested and qualified candidates should send their CV to finconsultation296@gmail.com

• Minimum of OND/HND/BSc in Health-Related Fields (Nutrition, Public Health, Medical Sciences, Health Education, etc.) or Business/Marketing-related disciplines

• Good knowledge of health supplements, nutrition, and wellness products is required

• Experience in customer service, sales, or business development is an added advantage

• Ability to explain supplement benefits clearly and responsibly to customers

• Strong communication, persuasion, and interpersonal skills

• Basic understanding of sales strategy and business development

• Computer literacy is an advantage

• Ability to work with little or no supervision