Customer Service Representative / Cashier Job in Abuja

We are a newly established dry cleaning and laundry services company located in Lugbe, FCT, committed to delivering high-quality garment care with efficiency and exceptional customer service. With a focus on convenience, professionalism, and customer satisfaction, the company offers a range of services including washing, dry cleaning, ironing, stain removal, and pick-up/drop-off solutions.

We are recruiting to fill the position below:

Job Position: Customer Service Representative / Cashier

Job Location: Lugbe (Police Signboard), Abuja (FCT) 
Employment Type: Full-time
Reports To: Business Coordinator

Job Summary

• The Customer Service & Cashier will be the first point of contact for customers, handling inquiries, processing laundry orders, collecting and recording payments, and ensuring a pleasant customer experience.

Key Responsibilities

• Greet customers and receive laundry items for processing.
• Record customer information, laundry details, and issue receipts.
• Handle cash, mobile transfers, and POS transactions.
• Maintain accurate records of daily sales and payments.
• Respond to customer inquiries and resolve complaints professionally.
• Ensure timely communication to customers about order status.
• Keep the reception area tidy and welcoming.

Qualifications and Skills

• Ordinary National Diploma (OND)
• 2+ years of previous customer service or cashier experience in a fast paced organisation preferred.
• Strong numerical skills and accuracy in handling payments annd automated check out systems.
• Excellent interpersonal and communication skills.
• Basic computer knowledge for record-keeping.
• Honesty, integrity, proactiveness and professionalism.

Method of Application
Interested and qualified candidates should submit their updated CVs to: wallnorthconsult@gmail.com using the Job Position as the subject of their email.

Note: Only shortlisted candidates will be contacted for further steps in the recruitment process.