Field Service Engineer

UHY Maaji - We are Partners to a Europe based Packaging Equipment manufacturing company for the Food and Beverage industry. To service our customers within Nigeria and possibly other West/Central African Countries, we require the service of the vacant position of: 

Job Title: Field Service Engineer

Location: Lagos

Description

• The ideal candidate will operate from our office located in Lagos, Nigeria. He/she will report to the Headquarters After Sales Manager. This position offers great challenges and has a significant impact on the final business result and growth of our Principals. It is a unique opportunity to combine technology and inter-personal skills.
• Successful candidate will undergo adequate trainings at our Principals’ Factory in Europe.

Responsibilities

• Installation and start-up of packaging machines and complete lines
• Preventive and extraordinary maintenance and troubleshooting.
• Ensuring superior customer experience and customer satisfaction
• Helping to optimize customer operations
• Providing on-site training to machine operators
• Regular and accurate reporting of field service activities

Qualifications

• Engineering degree in key disciplines (Mechanical, Electromechanical, Electronic etc.)
• Technical degree/experience in the field of Automation, Mechatronics, Maintenance or Industrial Informatics will also be considered;
• Minimum of 3-5 years' experience in industrial and/or plant maintenance.
• Customer service and safety training experience.
• Knowledge in PLC controls and in industrial automated systems
• Troubleshooting attitude
• Very good verbal and written communication skills
• General knowledge of electrical, pneumatic and mechanical assembly and ability to use fine calibrated measuring instruments, ideally with some experience in field service
• Preference will be for candidates with experience in food packaging plant and equipment maintenance.
• Fluency in English
• Additional language skills such as French would be considered an asset.
• Total willingness to travel worldwide