Front Desk / Customer Relations Officer Job at Ladkem Eye Hospital

Ladkem Eye Hospital (A Subsidiary of Ladkem Nigeria Limited with CAC Registration No - RC: 116348) is a specialist hospital, fully registered with Lagos State Private Hospital Registration Authority with Registration Number: LSPHRA/VIII/99/12. The Hospital was founded on the basis of total quality management in eye care delivery services, and has been providing excellent eye care services delivery to Nigerians and Foreigners alike since its inception. As one of the health care providers under the National Health Insurance Scheme, we provide secondary health care services in the area of Ophthalmology and Optometry, and currently have services provision agreements with some Health Maintenance Organization (HMO’s).

We are recruiting to fill the position below:

Job Position: Front Desk / Customer Relations Officer

Job Location: Surulere, Lagos
Employment Type: Full-time


  • Must possess a basic qualification (OND, HND, B.Sc, etc.) in relevant field like: Administration, Mass Communication, Marketing, Accountancy, Computer Science, Law, etc.;
  • Membership of professional body (CIA, ICAN, nimn etc) will be an added advantage;
  • Must be computer literate and proficient in the use of Microsoft Office Suite;
  • Must be proficient in data entry;
  • Must be fluent in English language;
  • Must be able to multi-task;
  • Must be able to prepare a report;
  • Must have customer management relationship skill;
  • Must be ready to resume immediately,
  • Female gender is preferred but not exclusive;
  • Previous experience in the healthcare sector or health maintenance organisation will be an added advantage;
  • Interpersonal skills and communication is required;
  • Must be hardworking and self-confident;
  • Must submit both physical and electronic copy of their credentials;
  • Must be resident in Surulere or its environs.

Method of Application
Interested and qualified candidates should submit physical copy of their Application Letter, detailed Resume, copy of credentials and valid national identity card as well as two referees’ details and one guarantor’s details to:
The Chief Operating Officer,
35, Eric Manuel Crescent, Off Bode Thomas Street,
Surulere, Lagos State.

Electronic copy should be forwarded to: using the Job Position as the subject of the email.


  • The Resume must contain relevant information such as date of birth, marital status, current place of residence as well as nearest bus stop.
  • Candidates who do not meet the above requirements need not apply.
  • Only shortlisted candidates will be contacted for interview and shall be required to come along with their original credentials for perusal.