Front Desk Officer

DAMSOL Nigeria limited was incorporated as a limited liability company in Nigeria in 1990 (RC 129764). The company has developed steadily from a small crew company at inception into a professional construction firm providing quality construction services at fair and market competitive prices to diverse range of medium class and top tier clients across the nation.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Oyo

Responsibilities

• Answer the telephone
• Maintain visitors register
• Receiving visitors at the front desk by greeting and welcoming them as soon as they arrive
• Follow up on clients to ensure they have pleasant experience during their visit
• Relay information to appropriate personnel using established communication channels and procedures.
• Make and confirm appointments
• On a daily basis ,have a record of all the visitors that visited, making note of any special requirements they may have
• Answering, screening and forwarding incoming phone calls
• Respond to client request and questions regarding services
• Ensure reception area is tidy and presentable, with all necessary stationary and materials(pen, forms)
• Providing basic and accurate information in-person and via phone/email
• Receive sort and distribute daily mails/deliveries
• Update calendar and schedule meetings

Requirements

• Minimum of OND/HND/BSc or a professional diploma is required from a reputable institution
• Minimum of 2years experience in similar position
• Proven work experience in a similar role
• Professional attitude and appearance
• Excellent organizational skills
• High level of customer focus
• Effective listening
• Excellent telephone etiquette
• Excellent oral and written communication skills
• Effective people management skill
• Ability to multi task
• Must understand the importance of courtesy to internal and external customers
• Excellent IT skills
• Maintain confidentiality
• Ability to work under pressure