Front Desk Officer Job at John Holt

John Holt has been an important participant in many areas of the Nigerian economy. The Group’s enduring relationship with its parent company has enabled it to attract strong franchises and international brands. The Group’s operations and interests are managed by the following divisions: Technical Products and Leasing Services: - This is a dominant leader among its peers in the country and has different business operational units including: John Holt Engineering: This unit specializes in the sales, installation and maintenance of High Capacity Diesel Generators from 12.5kVA to 2200kVA. These generators are made in factories that are ISO 9001 certified and assembled in Nigeria.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Lagos
Employment Type: Full Time

Job Description

• The Front Desk Officer will serve as the first point of contact for visitors, clients, and employees.
• This role involves managing the front desk operations, ensuring a welcoming and professional environment, handling inquiries, and providing administrative support.

Key Responsibilities

• Welcome visitors and clients, ensuring a positive first impression.
• Respond to phone calls and in-person inquiries in a professional manner.
• Perform clerical tasks such as filing, data entry, and maintaining records.
• Address and resolve complaints or issues promptly and effectively.
• Coordinate with other departments to ensure smooth operations.
• Receive, sort, and distribute incoming and outgoing mail and packages.
• Maintain a visitor log and issue visitor badges.
• Monitor and maintain security protocols, ensuring that only authorised individuals access restricted areas.

Requirements

• B. Sc./HND
• Prior experience in a receptionist or customer service role.
• Strong command of English.
• Present a professional demeanor and dress code suitable for the role.

Knowledge and Skills:

• Must be familiar with standard office procedures and practices.
• Excellent verbal and written communication skills and ability to provide outstanding customer service and support.
• Basic knowledge of office software such as Microsoft Office Suite and phone systems.
• Awareness of organisational policies and procedures related to front desk operations and visitor management.

Method of Application
Interested and qualified candidates should send a copy of their Resume to: careers@jhplc.com using the Job Position as the subject of the mail.