Front Desk Officer Job at St Ives Specialist Hospital

St Ives Specialist Hospital is a multi-specialist hospital which opened in 1996.The hospital offers dedicated specialist services in all matters of women, children and family health, managed by a group of consultants in Obsterics & Gynaecology, Paediatrics, Medicine & Surgery. Our Mission is to provide an advanced competitive IVF and Fertility Service of international standard with a high pregnancy rate at an affordable cost to couples.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Abeokuta, Ogun
Employment Type: Full-time

Responsibilities


  • Greet guests and provide them with superb customer service.
  • Answer all client questions and incoming calls.
  • Assisting patients with filling out forms and answering their questions
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Maintain client records and files onElectronic Medical Record (EMR)
  • Keeping the front desk or office organized and running smoothly
  • Scheduling appointments and follow-ups for patients
  • Calling patients to remind them of their appointments

Job Requirements

  • HND or BSc degree in related fields
  • Candidates must have 3 - 4 years of experience
  • Excellent people management skills
  • Good time-management skills
  • Great interpersonal and communication skills
  • Customer-oriented mindest
  • Critical thinker and problem-solving skills
  • Team player
  • Experience with EMR.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@stiveshealthcare.com using "FRONT DESK OFFICER" as the subject of the mail.