Front Desk Officer Recruitment at Sudial and Sons

Sudial and Sons is a wholesales trading company looking to expand into e-commerce and new markets. We have been in operation for over 18 years.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos Island, Lagos
Employment Type: Full-time

Job Description

• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages, etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements

• High School Diploma; additional qualifications will be a plus
• 0 - 4 years experience
• Proven experience as front desk representative, agent, or relevant position
• Familiarity with office machines (e.g. fax, printer, etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Customer service orientation.