Front Desk Receptionist Job at Tirta Ayu Spa

Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia . With 4 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.

We are recruiting to fill the position below:

Job Position: Front Desk Receptionist

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant and friendly Receptionist to join our team!
• You will be responsible for the first impression we make over the phone and when guests arrive.
• The ideal candidate will have a warm, friendly personality and also be perceptive and disciplined.

Responsibilities

• Responsible for welcoming clients, answering telephones, and responding to enquiries.
• Responsible for taking bookings and scheduling appointments appropriately.
• Check in Spa clients as they come in for their appointments.
• Cashiering, giving tours of the spa facility, promoting services and product sales.
• Handle cancellations and effectively manage time.
• Maintain a positive and friendly attitude and appear professional and well-groomed.
• Ensure daily maintenance of the spa lobby/reception area.
• Attend to some clerical duties that may be assigned.
• Work Days- 6 days a week.

Requirements

• A university Degree.
• Proven experience in customer service roles or relevant positions.
• Strong communication and people skills.
• Ability to work under pressure with little or no supervision.
• Knowledge of and familiarity with Spa etiquette.
• Good knowledge of MS Word and Excel.
• Good organizational and multi-tasking abilities.

Method of Application
Interested and qualified candidates should send their CV to: hr@tirtaayuspa.com.ng using the Job Position as the email subject.