Green Remedies Internation Recruitment for Customer Service Assistant Intern

Green Remedies Internation is a wellness company that specializes in tackling different health challenges through Natural, Organic, and Holistic Medicines.

We are recruiting to fill the position below:

Job Position: Customer Service Assistant Intern

Job Location: Ikorodu, Lagos
Employment Type: Full-time

Job Description


  • We are currently seeking enthusiastic and self-motivated individuals to join our team as Customer Service Interns in our Ikorodu office, Lagos.
  • As a Customer Service Assistant Intern, you will be responsible for managing a high volume of incoming and outgoing calls and messages to promote and sell our products.
  • This role involves explaining product benefits, features, and history to potential customers, influencing them to make a purchase, resolving customer complaints, and ensuring a positive customer experience.

Requirements

  • Only NCE & ND Holder only can Apply.
  • 0 - 1 year of relevant work experience.
  • Must Reside in Ikorodu.
  • No experience needed; training will be provided.
  • Ability to counter customer objections.
  • Ability to upsell and cross-sell products.
  • Articulate with the ability to quickly develop rapport with customers over the phone.
  • Experience with eCommerce customer service is a plus.
  • Independent, self-motivated, and organized.
  • Coordinate with delivery agents across various states in Nigeria for timely order fulfillment.
  • Conduct follow-up calls to confirm successful delivery and customer satisfaction.

Key Skills:

  • Exceptional verbal communication skills.
  • Convincing demeanor.
  • Outstanding organizational skills and attention to detail.
  • Self-starter attitude with a goal-driven approach.
  • Proficiency in using digital communication tools and software.
  • Previous experience in sales or customer service is a plus.

What We Offer

  • Salary: Competitive salary plus commission for meeting weekly KPI
  • Comprehensive two-week training program with a stipend for successful completion.
  • Career advancement opportunities for top performer.
  • Supportive and collaborative working atmosphere.