Guest Service Agent Job at Grand Maridos Hotel

Grand Maridos provides the perfect mix of business and leisure in an environment that offers a unique blend of decorum and easy access to the city With over 40 rooms of different sizes furnished to give you true comfort and luxury. A conference hall with a capacity of up to 250 people, for any events, with 1 restaurant that serves local and foreign delicacies, a fitness center with certified instructors, and 24/7 power supply and security by the best security firms in the country.

We are the most guest-centric hotel in Ibadan. We go the extra mile to satisfy your needs and provide a memorable five-sense experience of hospitality through a unique combination of quality facilities and well-trained hotel staff, second to none.

We are recruiting to fill the position below:

Job Position: Guest Service Agent

Job Location: Oyo
Employment Type: Full-time

Responsibilities

• Welcome guests and check them into their rooms
• Answer questions about the hotel, its amenities, services and local area
• Resolve guest complaints or problems if they arise
• Communicate with other staff members to ensure guest needs are met
• Handle guests' payments and maintain accurate records
• Ensure that the lobby and reception area are kept clean and tidy
• Assist guests with luggage and other needs as required
• Provide recommendations on local restaurants, attractions and activities
• Coordinate transportation such as taxis or rental cars for guests
• Be available to answer questions or respond to requests at all times.

Salary
N50,000 - N100,000 Monthly.

Method of Application 
Interested and qualified candidates should send their CV to: hr@grandmaridos.com using the Job Position as the subject of the mail.