Human Resources Generalist (Sub-Saharan Africa) Recruitment at TLScontact

TLScontact - We work with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service.

We are recruiting to fill the position below:

Job Position: Human Resources Generalist (Sub-Saharan Africa)

Job Location: Lagos
Employment Type: Full Time

Job Summary

• The HR Generalist provides strategic and hands-on support for the HR function in the areas of recruiting, onboarding, employee relations, compliance, immigration, benefits, compensation, and training in a fast-paced, evolving research environment for our offices in the Sub-Saharan Africa Region.

Overview of Duties

• Partner with hiring managers and central administration to identify budgeted personnel needs
• Organize and coordinate recruiting process (create ads, manage on-line postings, schedule interviews, extend offers, prepare new hire paperwork)
• Organize and implement the onboarding process for new hires (conduct orientation to the
• Organization, present and explain benefit offerings, and provide employees with a welcoming and inclusive experience)
• Assess potential candidates for fit within position (skills, education, competency, culture alignment)
• Provide employee relations support for employees and managers, including resolving issues
• Assist HR Business Partner in maintaining departmental budget.
• Facilitate scheduled performance review process, providing guidance, tools and training for managers and employees.
• Develop and deliver various HR trainings (open enrolment, performance evaluations, HR best practices, etc.)
• Assist in benefits enrolment & administration
• Provide HR reports as needed
• Maintain current working knowledge of compliance and regulatory concerns, industry trends and best HR practices for the Sub-Saharan Africa Region
• Participate in continuous HR improvement initiatives and metrics
• Maintain confidentiality and accurate HR files
• Handle other HR duties, as needed.

Professional and Education Requirements

• Bachelor’s Degree in Social Sciences
• 3 years’ experience as a Human Resources Officer
• Knowledge of federal, state, and local employment laws and regulations within the Sub-Saharan Africa Region
• Knowledge of principles and best practices for recruitment and selection
• Excellent listening, verbal, and written communication skills with employees and all levels of management; able to create a working environment of open communication and trust
• Highly detail-oriented with excellent organizational skills and multi-tasking abilities
• Ability to confidentially manage HR and medical related information and always demonstrate ethical and professional conduct
• CIPM certification is an added advantage
• Fluency in French is an added advantage.

Method of Application
Interested and qualified candidates should send their CV to: recruitmentssa@tlscontact.com using the Job position as the subject of the mail.