Human Resources Manager

Job Summary

The HR  & Admin Manager is responsible for ensuring smooth and effective coordination and management of all people and office operations aimed at helping the organization achieve its business goals.

Job Responsibilities

HR Planning and Strategy

• Collaborate with the other Business Head to develop annual HR plan in line with the company’s strategy
• Prepare HR Dashboard that monitor metrics (e.g., cost-per-hire, quality of hire, retention, return on investment) to evaluate results against business canvass plan.
• Support the execution of company strategy by developing and implementing HR initiatives that drives the business growth
• Develop HR financial plan and budget, ensure the management of cost and resources

HR Records & Information Management

• Ensure employee records are updated and accurate (e.g new hires, separations, leave, etc)
• Maintain a physical file for all staff with a checklist of employee documentation
• Ensure organization policies, procedures, processes, mission, vision, handbooks, etc are clearly communicated to the employees.
• Maintain the confidentiality of all staff documents/information in the HR department
• Enter and update staff records and other HR activities on Odoo software

HR Policies & Procedures

• Develop and update HR policies as required by work demands and regulatory requirements
• Ensure compliance across the organization
• Communicate all policies from time to time to aid compliance

Recruitment & Onboarding

• Liaise with Heads of Department to identify vacancies
• Develop advert and source for suitable candidates using appropriate recruitment platforms
• Coordinate the interview process by developing appropriate assessment tools to aid selection of ideal candidate
• Develop an onboarding plan for new hires and ensure all work tools are available for smooth integration into the company
• Initiate confirmation process for probationary staff as at when due

Performance Management

• Ensure the performance management process is in line with the performance policy
• Provide guidance to Line Mangers in establishing and agreeing deliverables/KPIs with their subordinates
• Coordinate the appraisal process to ensure it is initiated as at when due and laid down process is followed
• Collate the outcome of the appraisal process, prepare report for Management review

Training & Development

• Review training policy and ensure training activities are in line with the policy
• Identify training needs for all employees through the performance management process
• Develop annual training plan and ensure approval of the plan
• Identify appropriate training providers to facilitate the training sessions
• Ensure staff are duly notified of training and coordinate all logistics requirements for attendance
• Track and monitor training outcome through training evaluation

Employee Engagement & Relations

• Develop communication channels to address staff grievances
• Develop HR policies to ensure leading HR practices is established
• Come up with employee engagement initiatives (i.e team bonding activities) to ensure a motivated workforce
• Track and monitor attendance across all project locations
• Ensure a healthy workforce by monitoring the HMO administration process
• Schedule focus group sessions/employee engagement surveys/ town-hall meetings to constantly measure the pulse of employees

Expatriate Management

• Process visas and othe rnecessary travel documents for expats
• Liaise with Immigration Consultant on visa renewals and other related activities
• Source accomodation and attend to transportation needs

Labour Laws & Regulatory Compliance

• Review the staff Handbook annually recommending amendments as needed
• Ensure all HR records, processes and policies align with the provisions of the Nigerian Labour law and ethics of the organization.
• Comply with and ensure confidentiality of information and data protection
• Ensure all statutory remittances are done within the timelines stipulated by regulatory bodies

Compensation & Benefits Management

• Monitor compensation- ensuring internal equity & compliance with applicable laws
• Coordinate with the Finance Manager/Account Manager in the preparation of monthly Payroll.
• Advise on salary reviews and benefits from time to time

Health & Safety

• Ensure the company’s Health & Safety Policy is clearly communicated and available to all
• Ensure the Health & Safety Policy is implemented and is subject to review and assessment at regular intervals or as the situation or legislation changes.
• Track HSE compliance in the office and on client site

HR Reporting

• Collate HR activities monthly in form of a report for Management information and action
• Use HR metrics and dashboards in ensuring report is actionable and clearly understood
• Identify key HR metrics that can impact the achievement of the corporate goals

General Administration

• Fleet Management - Oversee the activities of the drivers, prompt car maintenance and processing of overtime claims .
• Procurement - Ensure office supplies such as stationeries and toiletries are readily available; process requests and get necessary approvals for purchase of office supplies
• Facilities Management- Oversee the activities of the stewards, ensure offices and office environment are cleaned, diesel is procured as at when due for the generator, damaged office equipment or furniture are replaced or fixed within agreed time lines
• Travels - Manageemnt all issues relating to local and international trips; ensuring tickets are purchased  in good time and at competitive prices
• Management of Company Assets - Oversee company assets like laptops, phones, ID cards etc by ensuring they are safe and in good condition

Other tasks as assigned by the Line Manager and Management.

 Technical Competencies                                 Generic Competencies

?     HR Strategy

?     HR Records & Information Management                Business Acumen

?     Recruitment & Onboarding                           Decision Making

?     Performance Management                           Analytic Thinking

?     Training & Development                             Stakeholder Engagement

?     Employee Engagement & Relations                    Organization & Planning

?     Labour Law & Regulatory Compliance                  Problem solving skills

?     Compensation & Benefits Management                 Team Management

?     Health & Safety                                     Eye for Details

?     Admin Management                                Interpersonal Skills

?     Use of HR software

Education and Experience

Education/Certification

?     A Bachelor’s degree Human Resources or any Management Science

?     Professional qualification such as CIPM,SHRM, HRCI 

Experience

?     Minimum of 8 years related experience

?     Experience managing the HR function of a medium sized organisation

?     Experience in Health industry is an advantage

?     Experience in the use of ERP software