IT Project Manager Job at PalmPay

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: IT Project Manager

Job Location: Ikeja, Lagos
Employment type: Full Time

Responsibilities

• Collaborate with management and stakeholders to define project goals, scope, and deliverables.
• Develop comprehensive project plans outlining tasks, timelines, resources, and budget allocation.
• Lead and manage project teams, delegating tasks and ensuring efficient project execution.
• Prepare and deliver regular progress reports, highlighting achievements, roadblocks, and solutions.
• Develop and maintain performance dashboards and reports to track key product metrics and KPIs.
• Monitor project progress, identify and mitigate risks, and implement corrective actions when necessary.
• Track project budget and resource allocation, making adjustments as needed.
• Facilitate communication between team members, stakeholders, and upper management.
• Transition service including transition planning and support, release/deployment management, service validation and testing, change management, service asset and configuration management, and knowledge management.
• Operate service including event management, incident management, request fulfillment, access Ability to work in a team environment involving matrix organizations.
• Resolve conflicting high-priority requirements.
• Communicate the needs of others effectively.
• Gather and analyze facts, draw conclusions, define problems, and suggest solutions. Ability to conduct training and informational sessions. Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives. Ability to maintain favorable public relations and perform problem/issue resolution
• Manage project changes by updating plans, communicating impacts, and ensuring stakeholder alignment.
• Evaluate project outcomes and identify areas for improvement in future endeavors.

Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience as a Project Manager, Business Analyst, or similar role in the fintech industry.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Familiarity with fintech products, trends, and regulatory landscape in Nigeria.
• Proficiency in data analysis tools (e.g., Excel, SQL, Postman, APIs) and product management platforms.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Detail-oriented mindset with a passion for driving user-centered product enhancements.
• Ability to adapt in a fast-paced, dynamic startup environment.