IT Site Operations Manager Job at Seven-Up Bottling Company Limited

Seven-Up Bottling Company Limited is one of the largest manufacturing companies in Nigeria, producing and distributing some of the nation’s most- loved beverages in the country like; Pepsi, 7Up, Mirinda, Teem, Mountain Dew, H2oH!, Lipton Ice Tea and Aquafina premium drinking water. SBC has recently entered into Home & Personal Care category with the 2SURE brand and launched its first product, a Hand & Surface Sanitizer. Seven Up boasts of nine bottling plants with state-of-the-art manufacturing facilities strategically located across various regions in the country.

We are recruiting to fill the position below:

Job Position: IT Site Operations Manager

Job Location: Ijora, Lagos
Employment Type: Full-time

Job Description

• An IT Site Engineer is responsible for maintaining and supporting the IT infrastructure and services at a specific location or site.
• This role involves a wide range of tasks, including troubleshooting hardware and software issues, managing local network configurations, ensuring data security, and providing end-user support.

Main Responsibilities
IT Operations Management (ITOP):

• Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
• Implement best practices for IT operations, adhering to ITIL or similar frameworks for effective service management.

Service Level Management (SLMO):

• Monitor and report on the performance of IT services against agreed service levels and performance metrics.
• Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.

Incident and Problem Management (USUP, PBMG):

• Ensure rapid response and resolution of IT incidents, minimizing impact on business operations.
• Lead the identification and resolution of underlying problems to prevent recurrence of incidents.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Systems Engineering or a related field. A Master’s degree in a relevant field is advantageous. with a proven track record in managing IT services and infrastructure.
• Proven Experience in FMCG business.
• Professional Certifications in IT service management, such as ITIL Foundation or higher, indicating a strong understanding of IT operations best practices.
• Certifications in Project Management (e.g., PMP, PRINCE2) can be beneficial, showcasing skills in managing IT projects.
• Technical Certifications relevant to the organization’s IT infrastructure (e.g., Microsoft, Cisco, VMware) demonstrate hands-on skills and knowledge in specific technologies.

Note: Only qualified candidates will be contacted.