IT / Social Media Officer Job at Mulligan Hotel

Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business.

We are recruiting to fill the position below:

Job Position: IT / Social Media Officer

Job Location: Sabo-Yaba, Lagos
Employment Type: Full-time

Job Reponsibilities


  • Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
  • Install, troubleshoot, repair, update and maintain workstations and laptops.
  • Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
  • Proactively schedule software upgrades and patching.
  • Assure that all software on Mulligan equipment is licensed and keep a record of licenses.
  • Track license and support contracts to include notification of renewal timeframe to management
  • Setup and support audio/visual equipment for presentations and trainings on and off site.
  • Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
  • Removal/disposal of non-functional equipment
  • Monitor the network to ensure network functionality and availability to all system users.
  • Support existing/new server/s and administer access rights for all users in the office.
  • Maintain local and server-based anti-virus software.
  • In case of virus infection clean out affected equipment.
  • Ensure the computer is set up prior to the new hire's start date and any related moves.
  • Handle the relocation of computer equipment as a result of office or personnel changes.
  • Participation in research and recommendation of improved infrastructure processes and technologies to include growth planning.
  • Provide procurement assistance including, but not limited to, researching solutions, engaging with potential vendors, making recommendations for product purchases and evaluating bids.
  • Test new equipment and applications and provide thorough feedback.
  • And any other duty as may be assigned to you.
  • Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, and Instagram, adapting content to suit different channels.
  • Create periodic social media campaigns to identify and engage prospective clients.
  • Develop, launch and manage new campaigns that promote the organization’s brand.
  • Creating and implementing plans to develop our brand and attract Guests to the Hotel & Customers to the Restaurant.
  • Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience.
  • Design and implement social media strategy to align with business goals.
  • Generate, edit, publish and share engaging content at regular intervals (e.g. original text, photos, videos and newsletters).
  • Analyses data to determine the reach of social media campaigns.
  • Form key relationships with influencers across social media platforms.

Qualifications

  • Bachelor's Degree or Higher in Information Technologies, or substantial working experience within relevant fields and have obtained and maintained relevant certificates
  • Minimum of 3 years of relevant experience within the ICT technical field
  • Effective written and oral communication with the ability to produce reports and present solutions
  • Documented results related to the position’s responsibilities.

Skills:

  • Excellent copywriting skills, Excellent Communication Skills, Social Media Marketing, Project & Campaign Management Skills, SEO, keyword Research and Google Analytics, Business Acumen, Content Creation, Social Media Marketing, Online Marketing Channels etc.
  • Web design; Understanding of graphic design principles; User & Customer Experience; Industry & Market knowledge; Web optimization etc.
  • Team player
  • Practical / Technical skills
  • Good attention to details
  • Ability to multi-task.

Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF to: career.dominostores@gmail.com using "IT / Social Media Officer" as the subject of the mail.