Job Openings at Mondelez International

Mondelez International, Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Cadbury Bournvita, TomTom, Cloret, and Trident gum.  Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.

We are recruiting to fill the positions below:

1.) CS OTC Specialist

Job Requisition ID: R-133292
Job Location: Lagos
Job type: Full time
Work schedule: Hybrid

Job Description

• You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

Responsibilities
You will:

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraints and delivery of service levels through cross-functional alignment
• Use appropriate tools and processes such as availability checks and stock allocation rules
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

More about this role
What you need to know about this position:

• Customers' account management.
• Stock Allocation in low inventory situation.
• Material and Customer Master setup and maintenance
• Customer development and management to ensure they meet designated monthly target.
• Analyzing critical data and trends in customer purchases and behavioral patterns to support forecasting, planning and support business decision making.
• Supporting the Commercial Finance Team in the Bill to Cash Processes with emphasis on customer risk/credit control; deductions; collections and reconciliations
• Follow up with other teams to ensure that Customer's re-imbursement is done as at when due.
• Track the monthly Customer's targets by frequent conversations with the sales Team on the actual sales, balance to go, payments expected.
• Daily discussion with the Customers to track the issues- what issues have been resolved, pending issues and others challenges he/she is facing to ensure that all Customers receive BIC Customer service.
• Closely Monitor orders versus SKU's available and plan for gap closing measures.
• Sales Analysis and reporting to Internal stakeholders daily.
• Support delivery of net revenue growth by ensuring no loss of revenue due to oversight on Customer's payments and all orders are rightly captured.

Educational Qualification / Certifications

• A good First B.Sc Degree or Higher National Diploma (HND) from a recognized tertiary institution.
• Knowledge in computer application.
• Knowledge or experience in principles of supply chain management as this position serves to satisfy customer orders in the Order to Cash (OTC) cycle.

Job specific requirements:

• At least 3 years of working experience with the last 2 in a similar position.

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing role within customer service, logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service, logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

What extra ingredients you will bring:

• High level numerate skills
• High level of Integrity, Honesty & Confidentiality
• A team player
• Customer Focus
• Good people skills
• Excellent relationship Management Skills
• Problem solving
• Relationship management.

Application Closing Date: 15th March, 2025.

Click here to apply online

2.) Technician

Job Requisition ID: R-132295
Job Location: Lagos
Job type: Full time

Job Description

• As expert you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development and implementation of Planned Maintenance Elements in a Continuous Improvement manufacturing environment. 
• You will manage this through teams consisting of various technical and non-technical personnel, key support contractors and operations personnel.

Responsibilities
You will:

• Partner & Enable the line leader(s) to deliver the SQCDSM targets-Safety, Quality, Cost, Delivery, Sustainability & Morale for the lines, to ensure Process stability; Participates in the DMS- Daily Management systems meetings at the shift and line level
• Own the technology and process and centerline settings for the equipment and process and have deep technical mastery of the process and equipment; Owns the PM-Progressive maintenance systems and work processes and the PM-Progressive Maintenance Key Performance Indicators for the line/s along with Centerline Management systems; owns the R&M-Repairs & Maintenance budget of the line
• Develop, own and execute the line/s preventive and time-based maintenance systems and plans and build capability of the team to execute themselves; Build (spends at least 50% of time) technical and maintenance skills of the technicians working in the shifts, so that they are able to operate and maintain their equipment themselves;  be part of the PM Pillar, own all PM systems and work process at the line level and lead some of them at the department level
• Partner with the Asset and Reliability team for system improvement and execution of special maintenance tasks; be responsible for Change Management on the line/s, localization of spares and proper break-down analysis and R&M cost reduction for the line/s; Represents the department/line/s as the site technology owner in the regional and global technology forums
• Assist in VSU for the new initiatives and enable the VSU team; Help the line leader in internal and external benchmarking and reapplication; be the subject matter expert on one of the component categories and be a trainer of PM related subjects for the plant.

Educational Qualification / Certifications

• OND or equivalent in Electrical, Mechanical or ElectroMechanical Engineering

What you will bring:
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Advanced knowledge (including AM-Autonomous Maintenance Step 4 systems & Progressive Maintenance Step 3) & skill to maintain the dedicated equipment(s)at basic conditions independently, including the execution of AM & PM (BD-Breakdown maintenance, planned maintenance) standards on dedicated equipment(s) and TPM - Phase 3 & 4 tools problem solving tools
• The capability to lead a Role for the Line. Qualify and coach the next level SWP owners and drive the common opportunity areas across the line in PDCA-Plan Do Check Adjust approach
• The capability to work as the Line Leader, developing and aligning goal/master plan for the line, deploying and managing IDP for the members, coaching team members on their performance management and career development

More about this role:

• What extra ingredients will you bring: Experience in the Manufacturing/FMCG Industry, Experience working in a Boiler House, on Air Compressor Equipment, Water Supply Systems & Utility. Hands-on experience with MS Excel. Knowledge of IL6S will be a plus.

Application Closing Date: 14th March, 2025.

Click here to apply online

3.) Dispatch / Receiving Clerk

Job Requisition ID: R-132532
Job Location: Lagos, Nigeria
Job type: Full time

Job Description

• You will participate in the daily activities of our warehouses in a safe way, including activities such as truck unloading, putting away, storing, picking, truck loading, stock counting.

Responsibilities
You will: 

• Work in the warehousing, order picking, palletizing, loading and unloading delivery trucks
• Adhere to all safety and quality checks and specified rules
• Assemble and load product on delivery trucks accurately and in a timely manner
• Load product pallets following standard operating procedures in accordance with the daily delivery schedule

Requirements
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Ability to perform repetitive work in a fast-paced work environment and capable of the defined physical activities (lifting, bending, carrying, pushing, pulling, etc.).
• Forklift experience preferred
• Have or be able to obtain relevant licenses to operate equipment
• Able to Lift a minimum of 50 lbs./25kg

Minimum Knowledge, Skills & Experience

• Minimum of a OND in a relevant discipline
• Manpower management and quality management skills
• Adaptable team player with strong interpersonal skills
• Statistical Analytical and process oriented skills      
• Sound Decision-making, leadership and Problem solving skills           
• Demonstrated expertise in SAP (SAP R/3, ECCE.6.0) & MS suite (MSWORD, EXCEL & POWERPOINT)
• Ability to work with minimal supervision
• Warehousing and Inventory Skills
• Administrative skills.

Application Closing Date: 7th March, 2025.

Click here to apply online