Job Vacancies at Hatlab Ice Cream Delite Limited

Hatlab Ice Cream Delite Limited is reputable food and beverage company that specializes in the production, distribution and sales of italian ice creams and other complimentry products.

We are recruiting to fill the following positions below:

1.) Regional Manager, Operations

Job Location: Ikeja, Lagos
Employment Type: Full Time

Responsibilities
Production Standard:

• Manage and optimize the ice cream and confectionery production process for efficiency and quality.
• Build strong understanding of industry trends and seasonal produce
• Identify growth opportunities through innovation and new initiatives
• Receive and act upon all customer feedback
• Effectively manage the outlets operation in line with business objectives
• Manage standards and quality
• Support operations and product development across the wider business

Quality Assurance / Cost Management:

• Ensure adherence to quality standards in both production and distribution.
• Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards.
• Identify cost-saving opportunities and ensure efficient use of resources
• Ensure business objectives are met and standards of excellence are delivered through competently developed employees
• Manage inventory levels, minimizing waste and ensuring optimal stock levels.

Logistics Management:

• Oversee the logistics and distribution of products to various locations.

Process Improvement:

• Implement strategies to enhance operational processes and workflows.
• Review purchasing information to ensure the most effective purchasing is being undertaken
• Understand and apply global management principles, tools and processes to manage labour effectively
• Monitor and review service delivery against operating procedures and best practices and drive improvements through continually seeking ways to enhance quality through innovation and cost efficiencies

Team Leadership:

• Lead and develop operational teams, fostering a culture of continuous improvement.
• Liaise with Area Manager, Store Managers and Supervisors effectively to ensure the holistic product is correctly and seamlessly delivered.
• Recruit, induct, motivate, manage, train and develop all employees following company policy and guidelines
• Coach and manage employees using the company performance review processes, talent development and succession planning.
• Ensure business objectives are met and standards of excellence are delivered through competently developed employees
• Plan and control holidays and Peak periods within the operation to ensure effectiveness when necessary

Planning and Organising:

• Plan and prioritise workload and tasks effectively for self and others to minimise reactivity
• maintain a work life balance and ensure the right number and calibre of personnel are allocated to logistics tasks.

Innovation and Change:

• Continuous professional development in industry / specialism
• Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards

Collaboration:

• Work closely with other departments, such as production and sales, to optimize overall business operations.

Requirements

• Bachelor's Degree with 3 - 6 years experience.

Salary
N200,000 - N270,000 monthly

Application Closing Date: 15th July, 2024.

Method of Application
Interested and qualified candidates should send their application to: hatlabicecreamdelite@yahoo.com using the Job Position as the subject of the mail.

2.) Experienced Baker / Outlet Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Description 
Operational Leadership:

• Manage day-to-day operations of the outlet (production & shop floor).
• Ensure the cleanliness and organization of the shop floor.
• Implement and enforce standard operating procedures (SOPs).
• Monitor and maintain inventory levels, including ordering and restocking.
• Generate customer invoices and receipts for, takeout, and delivery orders.
• Verify the accuracy of billing information and resolve any discrepancies.
• Maintain accurate and up-to-date records of daily financial transactions.
• Oversee the preparation and baking of a variety of pastries, desserts, breads, and gelato.
• Ensure consistency in quality, taste, and presentation of all products.
• Ensure the secure and organized handling of cash and other payment methods.
• Reconcile cash registers and prepare daily financial reports.
• Reconcile daily cash transactions with financial records.
• Investigate and resolve discrepancies in a timely manner.
• Assist in preparing financial reports and statements as required.
• Collaborate with the finance team and management to ensure accurate financial documentation.
• Ensure compliance with financial policies, procedures, and regulations.
• Participate in internal and external audits as needed.

Customer Service:

• Foster a customer-centric environment.
• Train and lead staff in providing outstanding customer service.
• Address customer inquiries, feedback, and concerns promptly.
• Uphold brand standards for quality and service.

Team Management:

• Recruit, train, and develop a high-performing team.
• Schedule staff shifts effectively to meet operational needs.
• Conduct performance reviews and provide constructive feedback.
• Foster a positive and collaborative work environment.

Sales and Marketing:

• Implement sales strategies to achieve revenue targets.
• Collaborate with the marketing team to execute promotional activities.
• Monitor sales trends and identify opportunities for growth.

Recipe Development & production Planning:

• Collaborate with the production team to develop and update the company’s menu.
• Stay informed about industry trends and introduce innovative and seasonal product offerings.
• Create and modify recipes to meet the company's standards and customer preferences.
• Conduct research to stay current with product trends and techniques.

Ordering and Inventory Management:

• Source and select high-quality ingredients for production.
• Manage inventory of production raw materials and supplies.
• Place orders for ingredients and supplies as needed from HQ.
• Manage inventory levels to prevent shortages or overstocking.

Quality Control:

• Implement quality control measures to ensure that all products meet established standards.
• Conduct regular tastings and evaluations.
• Ensure that all products are well presented in an aesthetically pleasing manner.

Hygiene and Safety:

• Adhere to food safety and hygiene standards.
• Monitor and enforce cleanliness and sanitation in the pastry kitchen.

Application Closing Date: 5th July, 2024.

Method of Application
Interested and qualified candidates should send their CV to: hatlabicecreamdelite@yahoo.com using the Job Position as the subject of the email.

3.) Accounts Officer

Job Location: Wuse Zone 5, Abuja (FCT)
Employment Type: Full-time

Responsibilities
Financial Transactions:

• Record day-to-day financial transactions, including both accounts payable (money the company owes) and accounts receivable (money owed to the company).
• Ensure accuracy and completeness of financial records.

Bank Reconciliation:

• Reconcile bank statements to ensure that the company's records match those of the bank.
• Identify and rectify any discrepancies in financial statements.

Budgeting and Forecasting:

• Contribute to the preparation of budgets and financial forecasts.
• Monitor actual financial performance against budgeted figures.

Compliance:

• Ensure compliance with accounting standards, company policies, and relevant regulations.
• Facilitate in the smooth conduct of internal and external audits.

Inventory Management:

• Oversee the organization and management of inventory levels.
• Monitor stock levels and reorder supplies as necessary to avoid stockouts.

Auditing and Control:

• Conduct regular audits of inventory to track movements and identify discrepancies.
• Implement and enforce inventory control procedures.

Collaboration:

• Collaborate with purchasing, sales, and production departments to optimize inventory levels based on demand forecasts.
• Communicate effectively with other departments to gather relevant information.

Efficiency and Cost Control:

• Work to minimize carrying costs while ensuring that the company has an adequate supply of products.
• Identify and implement strategies to improve efficiency in the storage and handling of inventory.

Documentation:

• Maintain organized and comprehensive documentation of financial transactions and up-to-date records of inventory transactions.

Salary

• N55,000 - N65,000 monthly

Application Closing Date: 10th July, 2024.

Method of Application
Interested and qualified candidates should send their CV to: hatlabicecreamdelite@yahoo.com using the Job Position as the subject of the email.