Job Vacancies at the Borough Lagos

The Borough Lagos - Nestled in the heart of Lagos, our boutique hotel offers unparalleled luxury and service. Whether you’re in Lagos working, relocating or traveling with your family, our boutique hotel will delight you with plush amenities with upscale décor. The Borough Lagos is already the trusted choice for the world’s leading corporations, international organizations, and discerning private clients who want to relax in the stylish comfort and feel of their own home while on a long or short stay in the Lagos area.

We are recruiting to fill the following positions below:

1.) Front Desk Officer

Job Location: Lekki, Lagos

Job brief

• We are looking for a Hotel Front Desk Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Requirements and skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor.
• Customer service attitude.
• Excellent communication and organizational skills.
• Degree in hotel management is a plus.

Click here to apply online

2.) Cleaner

Job Location: Lekki, Lagos
Job Type: Full Time

Job Description 

• We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties.
• The goal is to keep our building in a clean and orderly condition.

Responsibilities 

• Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
• Perform and document routine inspection and maintenance activities
• Carry out heavy cleansing tasks and special projects
• Notify management of occurring deficiencies or needs for repairs
• Stock and maintain supply rooms
• Cooperate with the rest of the staff
• Follow all health and safety regulations

Requirements 

• Proven experience as a cleaner or housekeeper 
• Can work with little supervision.

Click here to apply online

3.) Kitchen Assistant

Job Location: Lagos
Job Type: Full Time

Job Description

• We are seeking a vibrant and hardworking Kitchen Assistant to join our kitchen team. 
• You will contribute directly by ensuring smooth and efficient operations in the kitchen daily by supporting our chefs with essential preparation tasks, maintaining a clean and organized workspace, ensuring the efficient flow of ingredients and supplies, maintaining high food quality and cleanliness standards. 
• The ideal candidate must be one who is detailed-oriented, capable of working in a fast-paced environment and takes pride in teamwork.

Responsibilities

• Support the culinary team by preparing ingredients needed for a smooth meal preparation.
• Maintain high standards of cleanliness and organization in all kitchen areas at all times.
• Follow all food safety regulations to ensure proper handling and preparation of ingredients.
• Manage and organize kitchen supplies.
• Ensure proper storage and restocking of food stock when necessary.
• Ensure all kitchen equipment are used correctly and maintained in good condition.
• Work hand-in-hand with kitchen staff to support a smooth and efficient service.
• Perform other kitchen related tasks as requested.

Skills & Requirements

• Excellent communication skills, ability to follow instructions and work collaboratively.
• Experience in a commercial kitchen or food service environment. 
• Excellent organizational skills and attention to detail.
• Good time management skills and the ability to prioritize tasks
• Understanding of hygiene and food handling best practices.
• A positive attitude and proactive approach towards work.
• A strong sense of responsibility and attention to details.

Click here to apply online