Job Vacancies at Tulips n Lilies Confectionery

The Tulips n Lilies Confectionery (TLC) Bakery is a leading bakery in Ibadan famous for our exceptional delivery of exquisite confectionery, ranging from cakes to treats and everything in between. We set out to exceed the expectations of our diverse clientele by taking their needs and desires into consideration. We are here to make your memorable moments delicious, whether it’s a once-in-a-lifetime event or an everyday gathering with friends and family.Our cakes which come in both daring and simple designs, as well as our desserts have graced all manner of occasions. We are committed to upholding our core values of integrity, care and excellence with every order.

We are recruiting to fill the following positions below:

1.) Inventory Officer 

Job Location: Bodija, Oyo
Employment Type: Full-time
Expected Start Date: 26/02/2025

Responsibilities

• Keep a record of stock and restock accordingly.
• Ensure that we do not experience out of stock (OOS).
• Work efficiently with the baker and decorator for documentation of all raw materials used in the kitchen for production and stored in the freezer.
• Update inventory on google sheet daily.
• Liaise with the administrative officer and procurement officer to ensure stock is reordered from suppliers when necessary.
• Monitor what leaves the freezer and store at every given time.
• Provide weekly and monthly report of all stock used in the bakery.
• Responsible for mismanagement, wastage or theft of inventory.
• Take weekly, monthly and quarterly stock of all stores.
• Complete store administration and ensure compliance with policies and procedures.
• Protect employees and customers by providing a safe and clean store environment.
• Perform other duties assigned by the operations manager.

Requirements

• A minimum of OND educational qualification. 
• The ideal candidate must have 2 - 3 years of experience in a similar role. 
• Very familiar with inventory apps and can work well with google sheets. 
• Excellent communication skills, excellent time management skills and proficiency in Microsoft Office. 
• Must be hard working and honest. Must live very close to Bodija, Ibadan.

Application Question(s):

• Where in Ibadan do you live?

Experience:

• inventory management: 2 years (Required).

Pay
From N80,000.00 per month.

Benefits:

• 23 workdays from office in a month. 2 days free in a week.
• Pension
• HMO
• Salary increase every 12 months

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: tlcbakeryhr@gmail.com using the Job Position as the subject of the mail.

2.) Customer Experience Officer

Job Location: Bodija, Oyo
Employment Type: Full-time
Expected Start Date: 26th February, 2025

Job Description

• The customer experience officer is the first point of contact. 
• S/he is responsible for attending to customers’ enquiries and creating awareness of available products to customers through a variety of means, such as online chats, email, or phone calls. 
• S/he is responsible for attending to feedback, complaints and redirects them to the appropriate team or department or may take other steps with the goal of achieving customer satisfaction.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Managing calendars and organizing meetings and appointments.
• Daily time management.
• Take accurate and comprehensive notes at meetings.
• Processing orders, forms, applications, and requests.
• Responsible for logistics and ensuring that dispatched orders get delivered.
• Draft correspondence such as emails and letters.
• Answer phone calls, emails and take messages.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Developing feedback surveys
• Thinking of ways to show appreciation to loyal clients
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• A matured and smart candidate with a minimum of a B.Sc qualification.
• 2-3 years of experience in a similar role.
• Experience: customer service: 2 years (Required)
• She/He should be familiar with Commercial phone systems, Customer relationship management software and Microsoft Office Suite (Word, Outlook, PowerPoint). 
• Has great ability to multi-task.
• Speaks the english language fluently. 
• Excellent communication skills.
• Good customer service skills, has attention to details, ability to lead teams to success. 
• Has strong conflict management skills. 
• Critical thinking and problem-solving skills, excellent time management skills and record management skills.
• Must be living in close proximity to the bakery.

Salary
N70,000 - N100,000 monthly.

Benefits:

• 23 workdays in a month. 
• 2 days free in a week.
• HMO
• Salary increase every 12 months.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: tlcbakeryhr@gmail.com using the Job Position as the subject of the mail.

3.) Accountant

Job Location: Bodija, Oyo
Employment Type: Full-time
Expected Start Date: 26/02/2025

Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

Requirements

• Honest and trustworthy. 
• Experience: Accounting: 2 years (Required).
• Has work experience as an Accountant, excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP) 
• Hands-on experience with accounting software like Sage and QuickBooks
• Advanced MS Excel skills including Vlookups and pivot tables
• Experience with general ledger functions. Strong attention to detail and good analytical skills. 
• BSc in Accounting, Finance or a relevant degree, additional certification (ICAN) is a plus. 
• Must live very close to Bodija, Ibadan.

Benefits

• Salary: N120,000 per month.
• 23 workdays in a month. 2 days free in a week.
• Pension
• HMO
• Salary increase every 12 months

Method of Application
Interested and qualified candidates should send their Application to: tlcbakeryhr@gmail.com using the Job Position and location (Bodija) as the subject of the mail.

4.) Events / Logistic Officer

Job Location: Bodija, Oyo
Employment Type: Full-time

Responsibilities

• Ensure that all necessary Equipment needed for events are prepped and ready on time
• Monitor all unfinished goods and ensure that they are stored appropriately
• Monitor all adhoc Staff and ensure all equipments are handled with care
• Coordinate logistics of equipment from the bakery to the event site and back
• Inspect all equipments after every rental to monitor for mismanagement and ensure accurate number of items are returned

Requirements

• Excellent communication skills
• Listening skills
• Excellent interpersonal skills
• Ability to supervise staff
• Basic numeracy skills
• Excellent time management skills
• Paying attention to details
• Excellent knowledge of inventory management System

Benefits

• 23 workdays from office in a month. 2 days free in a week.
• Pension
• HMO
• Salary increase every 12 months
• Salary: N80,000 / per month.

Method of Application
Interested and qualified candidates should send their CV to: tlcbakeryhr@gmail.com using the Job Position as the subject of the mail