Loan Recovery Agent Job at Outcess

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Position: Loan Recovery Agent

Job Location: Opebi, Ikeja, Lagos Mainland - Lagos
Employment Type: Full-time

Job Description


  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Effective and professional Brand cross selling of company products & services.
  • Follow through on commitments made to customers in the course of selling.

Skills Required

  • Excellent Communication Skill
  • Computer Literate
  • Fluent in English Language
  • Age: 18 - 36yrs

Salary
N70,000 - N300,000 / month.

Benefits

  • HMO Plan
  • Transport Reimbursement
  • Salary is commission based plus incentives ,you can earn as much as 300k Monthly based on performance and achieving the KPI Parameters(parameters are easy to achieve).