Logistics Officer Job at Taeillo Furniture

Taeillo is an e-commerce furniture and lifestyle brand that manufactures furniture by specializing in African-inspired designs.

We are recruiting to fill the position below:

Job Position: Logistics Officer

Job Location: Lagos
Employment Type: Full-time
Department: Logistics / Operations

Job Summary

• The Logistics Officer will beresponsible for planning, coordinating, and executing the delivery of finished furniture products from the factory to customers.
• The role ensures working closely with production, warehouse, drivers, installers, and customer service teams to ensure seamless order fulfillmentwhilstmaintaining high customer satisfaction.

Key Responsibilities

• Plan and schedule daily and weekly deliveries of finished furniture to customers.
• Coordinate dispatch of furniture items from the factory or warehouse to Customers
• Ensure all deliveries are completed within agreed timelines and service level expectations.
• Liaise with the production team to confirm readiness of finished furniture before dispatch.
• Work closely with the warehouse team to ensure proper packaging and loading of items.
• Coordinate with customer service to communicate delivery timelines and updates to customers.
• Monitor delivery status and track dispatched items until successful delivery and installation.
• Prepare and manage delivery notes, waybills, invoices, and proof-of-delivery documentation.
• Maintain accurate records of all dispatched and delivered items.
• Assign delivery routes and schedules to drivers and installers.
• Address delivery-related issues such as delays, damages, or incorrect items.
• Ensure prompt resolution of delivery complaints in collaboration with relevant departments.
• Follow up with customers post-delivery to confirm satisfaction where required.
• Ensure furniture is properly packaged and handled to prevent damage in transit.
• Enforce adherence to logistics, safety, and company policies.
• Ensure use of appropriate PPE by logistics and delivery personnel.
• Prepare daily, weekly, and monthly delivery performance reports.
• Identify bottlenecks in delivery processes and recommend improvements.
• Monitor logistics costs and support cost-optimization initiatives.

Qualifications & Experience

• OND / HND / B.Sc Degree in in Logistics, Supply Chain Management, Business Administration, or related fields
• 4 - 7 years of experience in logistics or delivery coordination, preferably in ecommerce, furniture manufacturing or similar industries.
• Experience managing last-mile delivery to end users is an added advantage.

Skills & Competencies:

• Strong planning and organizational skills
• Knowledge of delivery routing and scheduling
• Attention to detail and documentation accuracy
• Problem-solving and decision-making skills
• Effective communication and coordination abilities
• Time management and ability to work under pressure.

Salary
N200,000 - N250,000 monthly.

Method of Application 
Interested and qualified candidates should forward their CV to: peopleandculture@taeillo.com using the Job Position as the subject of the email.