Operations & Technical Officer (Venmac Hospitality Ltd)

Job Title: Hotel Operations/Technical Officer

Company: Venmac Hospitality Ltd

Location: Abuja

Job Type: Full-Time

About Venmac Hospitality

Venmac Hospitality is a leading hotel management and consulting company dedicated to providing exceptional service and operational excellence. We specialize in hotel setup, pre-opening services, and ongoing management solutions, ensuring our clients achieve their business objectives while delivering outstanding guest experiences.

Position Overview

We are seeking a highly motivated and experienced Hotel Operations/Technical Officer to join our dynamic team. The ideal candidate will be responsible for overseeing the operational aspects of hotel projects, including hotel setup and pre-opening processes. This role requires strong technical expertise in the hotel industry, excellent communication skills, and a proven track record in recruitment, proposal writing, and business development.

Key Responsibilities

- Manage the operational aspects of hotel setup and pre-opening processes, ensuring compliance with industry standards and best practices.

- Collaborate with various stakeholders to develop and implement operational policies, procedures, and training programs.

- Oversee the recruitment process for hotel staff, including job postings, interviews, and onboarding, to build a high-performing team.

- Write comprehensive proposals for potential clients, detailing strategies for hotel setup and operational management.

- Identify and pursue new business opportunities, building relationships with prospective clients and stakeholders.

- Conduct market research and analysis to support business development efforts and identify trends in the hospitality industry.

- Ensure that all operational systems, including front office, housekeeping, food and beverage, and maintenance, are effectively implemented and managed.

- Monitor and evaluate hotel performance metrics, providing recommendations for continuous improvement.

- Provide technical support and guidance to hotel management teams to optimize operations and enhance guest satisfaction.

- Participate in site visits and inspections to assess property conditions and operational readiness for opening.

Qualifications

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

- Minimum of 7 years of experience in hotel operations, with a focus on hotel setup and pre-opening processes.

- Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management.

- Proven experience in recruitment, training, and team development.

- Exceptional proposal writing skills, with the ability to articulate concepts clearly and persuasively.

- Demonstrated ability to identify and secure new business opportunities within the hospitality industry.

- Strong analytical and problem-solving skills, with a keen attention to detail.

- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.

- Proficient in hotel management software and Microsoft Office Suite.

Benefits

- Competitive salary and performance-based bonuses

- Travel allowances & Bonuses

- Opportunities for professional development and career advancement

- Supportive and collaborative work environment

How to Apply

Interested candidates should send their resume and a cover letter outlining their qualifications and relevant experience to venmacresourceslimited@gmail.com with the subject line "Hotel Operations/Technical Officer Application."

Application Deadline: 25th November, 2024

Join Venmac Hospitality and contribute to the success of our hotel management projects while delivering exceptional service and operational excellence!