Payments Operation Analyst Job at Citibank Nigeria Limited

Citibank Nigeria Limited (CNL) was incorporated in Nigeria on May 2, 1984 and the oldest international bank in the country. It provides a wide range of financial products and services to corporate and commercial customers, financial institutions and public sector organizations. It offers deposit and loan products, global transaction services, cash management, sales and trading, corporate finance and investment banking products.

We are recruiting to fill the position below:

Job Position: Payments Operation Analyst

Job Req ID: 25871794
Job Location: Kano, Nigeria
Job type: Full-time
Work mode: On-Site/Resident
Job Category Transaction Services

Job Description

• The Payments Operation Analyst is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Branch Services team.
• The overall objective is to act as a subject matter expert while processing all regular payments.

Responsibilities

• Performing processing activities (processing local, cross border payments, other transactions e.g. expense tickets, Tax collections, counter cheques, check deposits, Vault Operations and Cash - In - Transit management) and managing supporting documentation related to payments
• Proper handling of customers instruction brought to the branch and ensure correctness as well as managing various customer requests (in person and on phone) on daily basis
• Conducting communication with all stakeholders including clients, internal partners, regulators particularly Central Bank of Nigeria, Nigeria Customs Service and Scanning & Risk Service Providers
• Solving current processing issues and taking action in order to optimize the process
• Compliance with applicable regulatory guidelines, laws of Nigeria and Citigroup corporate policy, local procedures, product programs and international conventions
• Preparation and sending of regulatory reports to the relevant regulatory Bodies

Qualifications

• Candidates should possess a Bachelor’s / University Degree with a minimum of 6 years of post qualification experience
• Fundamental comprehension of financial industry regulations
• Effective communication in both written and spoken English
• Well-developed analytical skills including investigative mindset, independence in problem solving and a keen eye to detail
• Risk awareness
• Good knowledge of Microsoft Office preferred

What We Can Offer You

• This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career
• By joining Citi Nigeria, you will not only be part of a business casual workplace, but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
• Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.