Quality Assurance Team Lead Job at BIC Nigeria

BIC® products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC® one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries. As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team.

We are recruiting to fill the position below:

Job Position: Quality Assurance Team Lead

Job ID: 6897
Job Location: Sagamu, Ogun
Job type: Full-time


Main Duties and Responsibilities

  • Coordinate all Quality Management System (QMS) activities in the Plant.
  • Coordinate all Quality related RCA with applicable action plan.
  • Ensure document control for policies, procedures, and processes are maintained.
  • Preparation of applicable Process SOPs and technical specification
  • Follow up on equipment use, maintenance, modification, and procurement for the Laboratory.
  • Document Process/product Change control Management System and ensure corrective and preventive actions (CAPA) are implemented.
  • Coordinate Quality Control Laboratory activities/Process control for Raw, Packaging Materials and Finished good analysis.
  • Work closely with SON for renewal of applicable certificate.  
  • Engage in Suppliers /Vendor audit and evaluation for local vendors.
  • Preparation and co- approval of Packaging material artworks for new and existing vendors.
  • Conduct Quality Risk Management for all Process stages and ensure mitigation plans are established and followed up.
  • Anchor and Participate in all Product complaint processes and ensure RCA analysis are carried out to prevent reoccurrence,
  • Work closely with relevant departments to ensure conformity with packaging designs, specifications.
  • Ensure compliance to cGMP of manufacturing processes and personnel.
  • Conduct QMS   trainings for operations departments. (Production. Engineering, QA/QC, Warehouse).
  • Track daily process/Product deviation for applicable investigation.
  • Carry out Process validation and Equipment Qualifications.

Key Performance Indicators

  • Zero Product Recall
  • No customer complaint resulted from process failure or poor-Quality checks.
  • Achieved Customer Satisfaction through customer feedback.
  • Acquire all regulatory and compliance licenses for the business operations with all relevant government bodies
  • The quality aspect in Overall Equipment Effectiveness is achieved and sustained
  • Achieved >95% Quality training planned for the year.

Job Specification
Academic qualifications

  • B.Sc / HND in Chemistry, Industrial Chemistry or any other Science related discipline with over 5 years of working experience in FMCG, Pharmaceuticals , Plastic industries preferably a supervisory role.
  • Previous experience as Quality Officer/ Team lead or Supervisor.

Professional qualifications:

  • Member of Institute of Chemist of Nigeria (a plus)
  • Strong knowledge of QMS.
  • Strong Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Strong management skills with ability to supervise multiple teams
  • Strict adherence to company standards and safety procedures

Required Skills:

  • Displays Strategic Agility: Understands and leverages LSNL/BIC business model, thinks strategically, generates breakthrough ideas, thinks global; acts local
  • Drives for Results: Plays to Win! translates strategies into rigorous plans, seizes opportunities
  • Champions MPD: Masters BIC Universal Business Language, delivers first time accuracy, ensures Safety/Quality
  • Engages Others: Leads by example, delivers impactful communications, promotes teamwork and inclusion, works across borders & boundaries
  • Acts with Courage: Addresses issues, takes risks, makes timely decisions
  • Develops Self & Others: Invests in oneself, leads effectively promotes collective performance, builds workforce for the future
  • Ethics: Conducts daily business with honesty, trustworthiness and respect
  • Simplicity: Believes that simple solutions are often the best solutions. When faced with complexity, responds with clarity
  • Teamwork: Believe that a diversity of people from different cultures keeps our minds open to new opportunities, and that working in teams allows us to take advantage of these opportunities
  • Ingenuity: Finds clever, practical and efficient solutions to the challenges that confront us
  • Responsibility: Delivers our commitments to consumers, customers and colleagues, and we hold ourselves accountable for our work and our decisions

 




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