Receptionist/Front Desk Officer Job at Royal Hospital

Royal Hospital, a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu requires for immediate employment the following:

Job Position: Receptionist/Front Desk Officer

Job Location: Enugu             

Candidate must possess the following:

•  Minimum of OND/HND in any discipline.
•  Must be computer literate
•  Must be proficient in typing
• Must have good communication and interpersonal skills
•  Previous experience in a Secretarial position is an added advantage.
•  Must be resident in Enugu.

Responsibilities and Attributes

• Assisting with administrative tasks
•  Receives the guest and answers questions in person by telephone
•  Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
•  Analyze and resolve service issues promptly.
•  Inform management about complex client issues and resolutions.
•  Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
•  Identify and develop new business opportunities with client contacts.
•  Responds to inquiries and refers when necessary to the appropriate official or department.
•  Prepares outgoing mail, sorts and distributes incoming mails.
•  Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
•  Develop process improvements to enhance service efficiency and effectiveness.

REMUNERATION: Very attractive, highly competitive and negotiable.

Method of Application

Interested candidates should send their applications with a detailed resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: info@royalhospital.com

NOTE: Applicants must reside in Enugu. Short listed candidates will be invited for interview. All applications must be received on or before Friday, 21st February, 2025.